Assistant Facility Maintenance Supervisor

About the role

Seattle Center is a 74-acre civic, arts, and cultural gathering place in Seattle, home to over 30 partner organizations including Climate Pledge Arena, KEXP, MOPOP, Pacific Northwest Ballet, Seattle Opera, Pacific Science Center, SIFF, and more. It serves residents from across the Puget Sound region alongside visitors from around the world.

Responsibilities

• Directs day-to-day facility and grounds maintenance, ensuring secure, seamless support for Seattle Center festivals and gatherings.
• Partners with project managers to drive campus redevelopment initiatives.
• Supervises three Crew Chiefs, directly overseeing four distinct maintenance operations.
• Navigates Collective Bargaining Agreements and fosters healthy relationships with Labor Unions.
• Manages department budgets to meet specific targets, oversees comprehensive billing, resolves customer concerns, and negotiates resolutions.
• Sets and tracks maintenance service levels for the Campus, Armory, and McCaw Hall, administers vendor contracts, manages the Equipment Asset Management (EAM) system, and directs the TFM recycling and waste reduction program.
• Coordicates the hiring, training, performance management, and scheduling of intermittent and regular staff using the ShiftBoard system, monitors compliance for all required TFM certifications.

Qualifications

• Six years of facilities operations and/or operational maintenance experience, including at least two years as a lead worker or supervisor in the area of construction, remodeling, or structural maintenance of buildings or electrical or mechanical systems; or in physical plant engineering which includes the operation or maintenance of heating, ventilation, air conditioning, and/or refrigeration systems.
• Substitution: College level education in civil, construction, electrical, industrial, mechanical, physical plant, or general engineering, or a related field, may be substituted for the operations experience (but not for the lead experience) on a year-for-year basis up to a maximum of three years.
• Valid driver's license or evidence of equivalent mobility required.

Qualifications (cont.)

• Leadership & Strategic Vision: Balances long-term vision with hands-on planning to consistently achieve project goals and stay within budget.
• Team Leadership: Highly collaborative, capable of leading cross-functional teams, managing unionized staff, and navigating Collective Bargaining Agreements (CBAs).
• Employee Relations: Resolves personnel concerns effectively, conducts disciplinary processes, and maintains strict confidentiality.
• Operations & Facility Management: Possesses relevant facility management or building maintenance certifications, experienced with Enterprise Asset Management (EAM) or similar work order systems, with a strong commitment to maximizing recycling and minimizing waste.
• Safety First: Proven ability to develop, implement, and oversee safety-focused work environments and projects.
• Communication & Customer Service: Builds and maintains excellent relationships with internal staff, clients, patrons, and the general public, highly effective written and verbal communicator with strong, task-driven administrative skills and a customer-service orientation.
• Tech Savviness: Proficient in MS Office (Outlook, Word, Excel) and customized software applications.

Work Environment/Conditions

This position offers flexibility of a hybrid work schedule. Employees will be expected to be in-office three times a week. Individual schedules will be based on agreement between the employee and their supervisor.