Assistant Facilities Manager

About the role

Topgolf is a sports entertainment company that transforms the way people experience golf. Our venues are high-energy, high-volume environments where performance matters and results are visible. We combine golf, food and beverage, events, and entertainment into one exciting experience.

Responsibilities

• Support Facilities Operations
• Maintain the operation and proper use of all equipment and systems throughout the venue
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities
• Lead and Develop the Team
• Coach, develop, and drive engagement with Facilities Team members and Porters
• Ensure all team members are adequately trained, properly equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Support hiring, scheduling, and onboarding of Facilities team members
• Manage Costs and Compliance
• Control department budgets and spending within established guidelines
• Maintain all safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintain a clean driving record and manage equipment and supply vendors responsibly
• Uphold Safety and Standards
• Proactively identify and address maintenance issues before they impact guests or Team members
• Ensure facilities standards consistently support the overall guest experience
• Show determination in the face of complex repairs, equipment failures, or competing priorities
• Ensure full compliance with safety, health, and regulatory requirements at all times
• Hold team members accountable for completing work that supports a safe, clean, and guest-ready venue
• Align Facilities operations and daily priorities to support outstanding guest experiences

Qualifications

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience
• Experience in building maintenance, equipment repair, and facilities systems
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• A high level of self-awareness, receptivity to change, and integrity
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Physical Requirements

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walk frequently throughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection