Assistant Dispensary Manager

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives. The Assistant Dispensary Manager supports the day-to-day operations of a Texas Original retail dispensary, ensuring exceptional patient service, regulatory compliance, and operational consistency. This role assists in leading Retail Associates and maintaining store performance while ensuring the dispensary operates smoothly and in alignment with company standards. The Assistant Dispensary Manager acts as the manager on duty in the absence of the Dispensary Manager. Essential Functions: Support daily operations for the retail dispensary location, including staffing, scheduling, and store readinessSupervise Retail Associates, fostering a culture of accountability, professionalism, and patient-centered careEnsure strict adherence to all state cannabis regulations, company SOPs, and security standardsOversee retail dispensary operations during open hours, ensuring the store is organized, compliant and patient readyAssist patients during order pickup, including verifying ID, confirming prescriptions and providing product guidanceProcess retail transactions accurately through the point-of-sale system and maintain proper cash handling proceduresSupport order fulfillment operations, ensuring orders are verified, packed, organized, and dispensed properlyMaintain a clean, professional retail environment while resolving patient questions or concerns in a timely mannerResolve patient and operational escalations promptly and professionally, both in-store and over the phoneOversee cash handling and reconciliation processes to ensure compliance with internal financial controlsSupport onboarding and training of retail staff to ensure consistent execution and adherence to standardsMaintain effective communication with store leadership and team members to ensure seamless coordination and operational alignment Additional Responsibilities: Ensure compliance readiness during inspections and audits, support quality assurance initiativesCoordinate with the marketing and logistics teams for local events, outreach, and delivery support as needed What You’ll Need to Succeed: Proven ability to support and lead retail teams while maintaining operational disciplineStrong understanding of retail operations, including POS systems and cash handlingExcellent communication and problem-solving skills under pressureAbility to ensure all retail activities align with HIPAA, local, and state cannabis regulationsStrong organizational and multitasking skillsProfessionalism, patience, and a process-driven approachExceptional communication and customer relation skillsProficiency with POS systems, Microsoft 365, and inventory tracking softwareAbility to lift up to 40 lbs., stand for extended periods, and perform various movements including reaching, bending, and stooping as needed Benefits Package: Medical, Dental, Vision Telehealth – Medical Telehealth – Mental Health Counseling 401(k) with company matching Paid Vacation Paid Sick Leave Paid Holidays Bereavement leave Pre-Tax Flexible Spending Accounts Basic Term Life Insurance and AD&D Travel Reimbursement (if applicable) Gym Reimbursement up to $50/month & More Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.