Assistant Director- Residential Life

About the role

The Assistant Director of Residential Life is an integral part of Student Housing and Residential Life’s (SHRL’s) leadership team. The Assistant Director provides the vision and leadership for areas of responsibility that ensures that residential life is advancing the SHRL Mission, Vision, and goals as well as the Division's Strategic Initiatives.

Responsibilities

• Staffing and Supervision
• Direct supervision of multiple full time professional staff members, such as: Residential Life Coordinators, Supervisors of Residential Desks and/or Program Coordinators
• Indirect supervision of Residential Life student staff which may include: Graduate Assistants, Resident Advisors, Community Mentors, and Desk Assistants, and other student staff members
• Indirect supervision of SHRL professional staff working on assignments that the Assistant Director oversees
• Provide effective personnel management through supervision, staff development, training, recruitment and retention of competent, diverse, staff; the ability and willingness to delegate effectively and to hold direct reports accountable; address staff issues; promote the professional growth and development of the entire team
• Provide a clear onboarding program for staff
• Participate in recruitment, selection, and training of staff members throughout SHRL, including full time permanent staff, part time temporary staff, graduate assistants and undergraduate student employees
• Programs and Services Management
• Possess strong strategic thinking skills, with an emphasis on delivering and measuring action plans
• Create assessment plan for programs and services in area; contribute to SHRL Assessment Plan
• Be a strong decision-maker, with transparency in decision-making and management; the ability to make good, consistent, and fair decisions based on fact and data
• Ensure continued compliance with all local, state, safety and employment laws and regulations
• Work closely with SHRL Operations and Outreach staff to ensure processes that intersect with your area are operating effectively and providing positive customer service experiences for residents; participate in regular community walks to identify potential issues in the community, advocate for facilities needs in area, participate in Facilities meetings as needed
• Monitor results and follow up of health and safety inspections, fire drills
• Oversee operational processes in the designated area are completed accurately and timely including, but not limited to: opening/closing processes, billing damages, room transfers, lock out processes, key audits, census, rosters, RA duty scheduling, learning community assignments, etc.
• Departmental Responsibilities
• Serve on 24-hour Back-up Professional on Duty (day, evening, holiday, and weekend)
• Serve on SHRL ride out team for campus emergencies
• Maintain knowledge of federal, state, and local laws, UH MAPPs and SAMs and general policies and procedures applicable in a higher education residential life setting
• Continues to read and study current literature on student learning, student development theory, management theory, and student affairs
• Establish and maintain collaborative relationships within the department, with other departments, student groups, the university community, and stakeholders
• Actively participates in departmental outreach activities, programming, and staff/student training
• Develops strategies in line with the SHRL Mission Statement to enhance residents’ experiences. This includes recommending and initiating solutions to problems or issues in systems procedures, ensuring residents’ needs are continually met in a supportive, caring manner
• Aid SHRL staff members (individuals and team) to develop and build skills necessary to accomplish goals and priorities of the department
• Serve as liaison with Marketing to promote your areas
• Serve on department committees; represent the department on division and university committees
• Assist with other projects as directed
• Partner with Living Learning Communities (LLCs) in your area
• Oversee Faculty-in-Residence (FIR) in your area
• Provide leadership for the Residential Engagement model and the appropriate academic interventions in your area
• Oversee effective use of student success tools (i.e., EAB Navigate, iClicker) to impact student success (retention to University, GPA, graduation rates, etc.) in your areas
• Develop and manage student success initiatives in your area that link academic experiences with residential living through faculty involvement, advising, and academic support
• Serve as liaison with Marketing to promote your areas

Qualifications

• Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
• Requires a minimum of five (5) years of directly job-related experience

Skills

• Strong strategic thinking skills
• Effective personnel management
• Clear onboarding program for staff
• Strategic planning and goal setting
• Compliance with local, state, safety and employment laws and regulations
• Collaborative relationships within the department and with other departments, student groups, the university community, and stakeholders
• Ability to make good, consistent, and fair decisions based on fact and data
• Effective communication and interpersonal skills
• Ability to work with and support cross-functional teams and to foster teamwork
• Ability to develop and implement strategies to enhance residents' experiences
• Ability to oversee operational processes and ensure accuracy and timeliness
• Ability to partner with Living Learning Communities (LLCs) and Faculty-in-Residence (FIR)
• Ability to manage student success initiatives and academic interventions
• Ability to serve as liaison with Marketing to promote areas

Benefits

Commensurate with Experience/Education. This position has a salary starting at $65,000.

Pay

Salary is commensurate with experience and education.

Schedule

This position has a flexible schedule to accommodate the needs of the department and the residents.