Assistant Director of Training & Development

About the role

As the Assistant Director of Training and Development you'll report to the Chief Human Resources Officer, leading staff professional development programs, facilitating our Cultural Intelligence (CQ) and Biblical Diversity workshops, and equipping campus leaders. By blending practical workplace tools with scriptural principles, you'll help our community navigate cultural differences, build stronger working relationships, and live out our shared faith in the workplace. In this role you'll play a vital part in Bethel’s mission to educate and equip students in a Christ-centered community. As a member of our staff, you serve as a minister of the gospel by helping our employees grow in their careers, build strong leadership skills, and foster a welcoming, culturally intelligent campus environment where everyone can thrive.

Responsibilities

• Staff Professional Development – 40%
  • Partner with campus leaders to identify, design, and deliver impactful staff and faculty training programs.
  • Create and run engaging workshops, onboarding programs, and ongoing professional development sessions across various learning formats (in-person, online, asynchronous).
  • Build practical learning tools, guides, and accessible digital resources.
  • Evaluate program effectiveness through feedback and metrics to continuously enhance learning initiatives.
• Customer Service and Leadership Development – 25%
  • Design and deliver customer service training that empowers teams to provide excellent, welcoming support across campus.
  • Develop training cohorts and workshops designed to equip supervisors and team leaders.
  • Teach practical workplace skills, including clear communication, conflict resolution, and healthy team management.
• Cultural Intelligence and Biblical Diversity Facilitation – 25%
  • Facilitate interactive campus workshops on Cultural Intelligence (CQ) and Biblical Diversity, using scriptural foundations alongside CQ principles to foster strong cross-cultural relationships.
  • Administer individual and team CQ assessments, providing thoughtful debriefs and personal growth plans for staff.
• Departmental Support and Strategy – 10%
  • Partner with department leaders to address specific team dynamics and custom training needs.
  • Support campus-wide culture events and strategic HR projects as needed.

Qualifications

• Education
  • Required: Bachelor’s degree in human resources, communication, education, leadership or a related field.
  • Preferred: Master’s in a related field.
• Experience
  • Required: 5+ years of related experience.
  • Preferred: 8+ years of related experience.
• Knowledge, Skills, & Abilities
  • Learning Facilitation: Experience creating and delivering engaging curriculum across in-person, online, and asynchronous environments, ideally with exposure to Learning Management Systems (LMS).
  • Strategic Collaboration: Skill in partnering with leadership to align professional development with organizational culture and strategy.
  • Inclusive Leadership: Familiarity with organizational culture development, change management, internal communications, or cross-cultural engagement principles.
  • Communication & Growth: Strong ability to handle sensitive information with discretion, build authentic relationships, and manage multiple priorities with clarity and composure.

Pay

The pay range for this role is $82,800 to $90,000 USD per year.