Assistant Director of Housekeeping

About the role

The Assistant Director of Housekeeping is responsible for the day-to-day operations of the Housekeeping department and reports to the Director of Housekeeping. This integral role focuses on managing, maintaining, and improving the housekeeping services.

Responsibilities

• Focusing on the long term vision and direction of the department, including implementing improvements and projects
• Conducting regular inspections of the hotel to ensure adherence to our cleanliness and maintenance standards
• Cooking department activities with other departments to facilitate increased levels of communication and guest satisfaction
• Ensuring that all equipment is maintained and used accordingly
• Following up to ensure all maintenance requests pertaining to guest rooms and departmental equipment are handled in an efficient manner
• Aiding with the overall financial performance including budgeting, forecasting, and financial planning of the department
• Monitoring consumption and ordering replacement of guest and cleaning supplies and reporting discrepancies
• Aiding with monthly inventory
• Filling in for Room Attendants and Floor Supervisor if needed
• Managing the selection, training, and development of Associates, focusing on maximum productivity and Associate and guest satisfaction
• Providing seamless employee relations with contracted Associates, ensuring proper training and integration into company culture
• Establishing and maintaining safe working conditions
• Acting on assignments from the Director of Housekeeping
• Creating appropriate relationships with all levels of hotel Associates

Qualifications

• A High School Diploma or equivalent is required, Bachelor’s Degree preferred
• Three (3) plus years’ experience in housekeeping within an upscale hotel
• Basic computational ability required
• Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera preferred
• Good verbal and written communication skills required
• Budgetary analysis capabilities required
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity, and other expenses needed

Physical Requirements

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be able to lift up to 25 lbs. on a regular basis. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Pay

The pay scale for Assistant Director of Housekeeping is $85,000 to $97,000.