Jobs · Business Development · North Carolina

Assistant Director of Fraternity and Sorority Engagement, Office of Fraternity and Sorority Engagement

Wake Forest University · Winston-Salem, NC · 1 mo ago
Business DevelopmentFull-time

About the role

The Assistant Director of Fraternity and Sorority Engagement works with a team to support fraternity and sorority chapters and governing councils. This includes advising, coaching, and collaborating with students, overseeing student staff, and coordinating community-wide programming.

Responsibilities

  • Directly advises two of the four governing councils.
  • Collaborates to advise 28 individual organizations through a chapter coaching model.
  • Regularly meets with students to advise, coach, collaborate, and partner in their FSE experience.
  • Serves as an advisor to organizations engaging in the OFSE event planning process.
  • Ensures students are following university policies, OFSE protocols, and council guiding documents.
  • Advises and provides support for recruitment/intake processes and expansion processes for two governing councils.
  • Supervises, trains, develops, and evaluates undergraduate student staff.
  • Serves as a guiding framework for chapters to develop strategic plans and measure their progress toward goal attainment.
  • Coordinates community-wide programming, including but not limited to civic engagement initiatives and community-building events.
  • Maintains accurate demographic, statistical, and academic performance for fraternity and sorority community members.
  • Maintains electronic resources and chapter forms to coordinate efforts in compliance with recognition protocols.
  • Develops and facilitates workshops and trainings, including but not limited to: risk management, scholarship and academic support, social event management, values-based leadership, group dynamics, conflict management, etc.
  • Responsible for accurate and timely communication to campus stakeholders.
  • Works collaboratively with campus partners to design, market, and facilitate educational programming for the FSE community.
  • Serves as point of contact for advisers, university alumni/ae, faculty, staff, and inter/national headquarters.
  • Affords assessments of the effectiveness of programs and initiatives.

Requirements

  • Bachelor’s degree and 1-2 years experience (2 years of grad experience is equivalent to one year of professional experience) or an equivalent combination of education and experience.
  • Excellent interpersonal skills and customer focus, with the ability to operate in a collaborative and professional manner with a wide range of constituencies in a diverse university community.
  • Superior written and verbal communication skills as well as the ability to present views in a clear and compelling manner.
  • Exceptional project management skills to include the ability to plan ahead, prioritize, organize, and lead multiple concurrent initiatives; seeing projects to successful completion.
  • Thorough knowledge of Microsoft Office applications and experience in effectively creating documents, reports, and presentations.
  • Ability to interpret and apply policy and procedures established within the University, the Division of Campus Life and the Office of Student Engagement.
  • Knowledge of student learning and operational assessment processes and procedures.
  • Demonstrated ability to think critically and proactively problem-solve.
  • Ability to work evenings and weekends as needed and appropriate.

Qualifications

  • Master’s degree in Higher Education, Student Affairs, or a related field.
  • Minimum of two years of full-time experience in fraternity/sorority life or related Student Affairs field.
  • Prior experience with social Greek letter organizations.
  • Knowledge of and a professional commitment to student development and effective higher education administration practices.
  • Ability to work with a diverse student population and develop rapport with students.

Skills

  • Microsoft Office applications.
  • Project management skills.
  • Interpersonal skills.
  • Communication skills.
  • Problem-solving skills.
  • Customer service skills.

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