Assistant Director of Fraternity and Sorority Engagement, Office of Fraternity and Sorority Engagement
Wake Forest University · Winston-Salem, NC · 1 mo ago
Business DevelopmentFull-time
About the role
The Assistant Director of Fraternity and Sorority Engagement works with a team to support fraternity and sorority chapters and governing councils. This includes advising, coaching, and collaborating with students, overseeing student staff, and coordinating community-wide programming.
Responsibilities
- Directly advises two of the four governing councils.
- Collaborates to advise 28 individual organizations through a chapter coaching model.
- Regularly meets with students to advise, coach, collaborate, and partner in their FSE experience.
- Serves as an advisor to organizations engaging in the OFSE event planning process.
- Ensures students are following university policies, OFSE protocols, and council guiding documents.
- Advises and provides support for recruitment/intake processes and expansion processes for two governing councils.
- Supervises, trains, develops, and evaluates undergraduate student staff.
- Serves as a guiding framework for chapters to develop strategic plans and measure their progress toward goal attainment.
- Coordinates community-wide programming, including but not limited to civic engagement initiatives and community-building events.
- Maintains accurate demographic, statistical, and academic performance for fraternity and sorority community members.
- Maintains electronic resources and chapter forms to coordinate efforts in compliance with recognition protocols.
- Develops and facilitates workshops and trainings, including but not limited to: risk management, scholarship and academic support, social event management, values-based leadership, group dynamics, conflict management, etc.
- Responsible for accurate and timely communication to campus stakeholders.
- Works collaboratively with campus partners to design, market, and facilitate educational programming for the FSE community.
- Serves as point of contact for advisers, university alumni/ae, faculty, staff, and inter/national headquarters.
- Affords assessments of the effectiveness of programs and initiatives.
Requirements
- Bachelor’s degree and 1-2 years experience (2 years of grad experience is equivalent to one year of professional experience) or an equivalent combination of education and experience.
- Excellent interpersonal skills and customer focus, with the ability to operate in a collaborative and professional manner with a wide range of constituencies in a diverse university community.
- Superior written and verbal communication skills as well as the ability to present views in a clear and compelling manner.
- Exceptional project management skills to include the ability to plan ahead, prioritize, organize, and lead multiple concurrent initiatives; seeing projects to successful completion.
- Thorough knowledge of Microsoft Office applications and experience in effectively creating documents, reports, and presentations.
- Ability to interpret and apply policy and procedures established within the University, the Division of Campus Life and the Office of Student Engagement.
- Knowledge of student learning and operational assessment processes and procedures.
- Demonstrated ability to think critically and proactively problem-solve.
- Ability to work evenings and weekends as needed and appropriate.
Qualifications
- Master’s degree in Higher Education, Student Affairs, or a related field.
- Minimum of two years of full-time experience in fraternity/sorority life or related Student Affairs field.
- Prior experience with social Greek letter organizations.
- Knowledge of and a professional commitment to student development and effective higher education administration practices.
- Ability to work with a diverse student population and develop rapport with students.
Skills
- Microsoft Office applications.
- Project management skills.
- Interpersonal skills.
- Communication skills.
- Problem-solving skills.
- Customer service skills.