Assistant Director of Financial Aid Systems and Operations

About the Role

Rider University invites applications for an Assistant Director of Financial Aid Systems and Operations. Reporting to the Associate Director of Financial Aid Systems and Operations, the Assistant Director oversees daily financial aid processing activities, ensuring accurate and timely execution of packaging, verification, adjustments, professional judgments, loan processing, and reconciliation. The role supports operational continuity and maintains efficient and compliant financial aid workflows.

Responsibilities

• Oversee daily financial aid processing activities
• Ensure accurate and timely execution of packaging, verification, adjustments, professional judgments, loan processing, and reconciliation
• Support operational continuity
• Maintain efficient and compliant financial aid workflows

Requirements

• Bachelor’s degree required
• Knowledge of process modeling, workflow analysis, and emerging technologies in student services
• Satisfactory background and/or DMV checks required

Preferred Qualifications

• Master’s degree
• Familiarity with Banner, Slate, EAB Navigate, or similar SIS/CRM platforms strongly preferred
• 1-2 years of related experience in financial aid and/or student accounts receivable, or a closely related operational area