Assistant Director of Day Program Services - Mon-Fri, 9am-5pm

About the role

The Assistant Director of Program Services plays a key leadership role in ensuring high-quality, person-centered programming for individuals served. This position oversees daily program operations, supervises staff, supports regulatory compliance, and drives program development and expansion.

Responsibilities

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff, providing coaching, professional development, and corrective action as needed.
• Support the design, coordination, and implementation of program goals, ensuring alignment with agency mission and regulatory requirements.
• Oversee the development, monitoring, and evaluation of treatment and service plans to ensure individualized, high-quality care.
• Ensure adherence to OPWDD, state, and federal regulations; develop and implement quality assurance processes, conduct safety assessments, and address areas for improvement.
• Absolutely ensure accurate and timely collection of program data for funding, compliance, and performance reports; prepare annual program evaluations and departmental projections.
• Assist with monitoring and managing departmental budgets and financial reports.
• Cook up required in-service trainings, develop curricula tailored to program needs (including geriatric and developmental disabilities populations), and ensure staff compliance with training requirements.
• Assign caseloads to staff and oversee attendance to ensure programs meet and maintain capacity.
• Manage intake and discharge processes, ensuring proper coordination of services and activities.
• Oversee incident investigations, ensure appropriate documentation and reporting, and provide staff and individuals with safety training.
• Serve on agency-wide committees, foster interdisciplinary collaboration, and maintain effective communication with families, guardians, and external partners.
• Ensure that the rights of individuals are upheld in all programs and activities.

Qualifications

• Bachelor’s degree in Human Services or a related discipline required.
• At least three (3) years of progressive supervisory/management experience in the field of developmental disabilities strongly preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must be able to maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices commonly used by individuals with developmental disabilities preferred.
• Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector.