Assistant Director for Faculty Engagement and Operations

Role Description

This is a full-time hybrid role for the position of Assistant Director for Faculty Engagement and Operations at UW Medicine Advancement, located in Seattle, WA. The Assistant Director for Faculty Engagement and Operations Engagement (Assistant Director) is responsible for supporting the advancement of the faculty engagement program by playing a key role in developing patient outreach strategies, supporting strategic communications and maintaining operational workflows for the program.

DUTIES AND RESPONSIBILITIES

• Faculty Engagement Program Support (40%)
  • Collaborate with faculty engagement team leadership to advance the strategic vision, goals, and growth of the faculty engagement program
  • Contribute to the development of training programs for curated faculty and fundraiser audiences. Ensure that learning objectives, action items and next steps are clearly identified
  • Oversee planning and project management for a variety of recurring annual training programs to maximize strategic participation. Manage logistical processes, including participant nominations, scheduling, event coordination, and follow up with key stakeholders
  • Track and analyze engagement metrics for a broad-based philanthropy education program for faculty. Partner closely with team leadership to expand training to additional stakeholders and promote a culture of philanthropy across the health system
  • Track and update program success metrics, using a combination of spreadsheets, dashboards, and a donor/constituent database. Identify opportunities to create more detailed, longitudinal success stories to serve as case studies and demonstrate impact
  • Maintain and update program communication materials for both internal and external audiences, including one-pagers, presentation decks, and fundraiser resources. Ensure consistent messaging as the program expands and evolves
  • Provide administrative support to the faculty engagement team related to fundraiser staffing, requests, scheduling and follow-up
• Patient Pipeline Strategy and Collaboration (30%)
  • Manage processes that support fundraisers with initial outreach to potential patient prospects. Collaborate with team leadership to ensure deadlines are met, recommend effective outreach strategies, and ensure content is compelling and compliant
  • Oversee trend analysis and provide data-driven recommendations to fundraisers
  • Manage, triage, and fulfill data requests from fundraisers to support faculty engagement and qualification work, escalating questions and requests to team leadership as needed
  • Collaborate with team leadership to identify innovative new ways to leverage data and patient engagement tools for expanding major gift opportunities. Support the development of documentation and workflows for distributing patient pipeline prospects to fundraisers and faculty
• Communications and Operations Support (20%)
  • Draft and edit communications for senior leaders, broad fundraiser audiences, and other external stakeholders related to philanthropy training opportunities and program updates
  • Evaluate program activities calendar to identify capacity gaps, assess additional support needed, and streamline workflows
  • Support SharePoint data access and management, collaborating with the Pipeline team to update and maintain permissions, file structures, and auditing processes
  • Manage vendor invoice tracking and payments related to program expenses
• Other Duties as Assigned (10%)
  • Other duties as assigned

Application Requirement

Your application will not be considered unless you attach a cover letter.

MINIMUM REQUIREMENTS

• Bachelor of Arts degree in any field and three or more years of project or program management, or experience with development services.
• Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

ADDITIONAL REQUIREMENTS

• UW Medicine values professionalism. Employees are expected to conduct themselves in a professional manner in accordance with UW Medicine Policy on Professional Conduct.
• The University is committed to fostering an environment in which all members of its community can participate fully in University programs and activities free from discrimination, harassment, sexual misconduct, and retaliation.
• Experience managing projects or programs with creativity, organizational ability, empathy and strong attention to detail. Ability to manage emerging priorities and varying project timelines. Strong interpersonal and customer service skills, with the ability to communicate openly, directly, and professionally to foster dialogue and resolve differences effectively. Works to resolve conflicts and differences through dialog and open communication in a timely manner. Sees every difference as an opportunity for growth and change.
• Demonstrated ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast-paced, dynamic, deadline-driven environment in an organized and professional manner.
• Demonstrated strong computer skills, including strong proficiency with Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and Teams for calendaring, correspondence, presentations, special reports, spreadsheets, etc. Comfort with learning new software including CRMs.

PREFERRED QUALIFICATIONS

• Program management experience.
• Experience working in a collaborative team.
• Knowledge of development/advancement principles.
• Experience working with complex CRMs.