Assistant Director for Data and Assessment

About the role

The Assistant Director for Data and Assessment is responsible for the administration, analysis, and strategic use of programmatic data across the Office for Mission and Ministry ( OMM ). This position oversees registration and participant data management systems for the division, including utilizing the University’s event management platform and the Villanova Service Hub, ensuring the collection of accurate, reliable, and actionable information that supports program operations, assessment efforts, and decision-making. The Assistant Director serves as a key resource for reporting, evaluation, and data governance while identifying opportunities to improve processes, integrate systems, and strengthen OMM’s data culture. In collaboration with Mission and Ministry staff, the Office of Strategic Planning and Institutional Effectiveness, Advancement, and University Technology Services, this position designs and implements assessment strategies that measure program effectiveness and student learning outcomes. The Assistant Director for Data and Assessment develops reports, dashboards, presentations, and data-informed narratives that communicate impact and support strategic planning. The position also supports alumni engagement and donor stewardship initiatives by maintaining participation data systems that enable long-term constituent outreach, recognition, and engagement, advancing the mission and goals of the Office for Mission and Ministry. Villanova is a Catholic university sponsored by the Augustinian Order. The Office for Mission and Ministry ( OMM ) promotes and supports the Augustinian Catholic mission of the University with particular attention to the Augustinian charism and spirituality. A concern for building community and fostering an atmosphere that demonstrates care for our common home are core values integral to OMM’s stewardship of the University’s mission.

Responsibilities

• 35% Program Data Management: Oversee program registration and application processes for Mission and Ministry programs utilizing the University’s event management platform ( STOVA ), Microsoft Forms, and other approved technology platforms.
• Collaborate with program staff to develop consistent data collection standards and ensure the accuracy, completeness, and integrity of participant information.
• Serve as a representative of the Office for Mission and Ministry on the STOVA Working Group and assist with implementation of platform enhancements and best practices.
• Maintain program databases and reporting systems that support operational effectiveness, strategic planning, and organizational decision-making.
• Identify opportunities to streamline data collection and reporting processes and provide training and support for departmental staff.
• Generate routine and ad hoc reports to support program assessment, participation tracking, and leadership reporting.
• Identify opportunities to resolve challenges with technology.
• 25% Villanova Service Hub Management: In collaboration with the Associate Director for Service Integration, manage all aspects of the Villanova Service Hub platform through GivePulse, including service opportunity postings, volunteer management, user support, and system administration.
• Coordinate the collection, maintenance, and integration of service-related data that exists outside of GivePulse and ensure accurate reconciliation with platform records.
• Develop and maintain reports on student engagement, volunteer participation, community partner activity, and other key performance indicators related to service and community engagement programs.
• Analyze trends and participation data to inform strategic planning and program development.
• Maintain the community partner database and ensure records are accurate, current, and aligned with University standards.
• Serve as the primary departmental resource for GivePulse administration, training, and troubleshooting.
• 25% Assessment and Evaluation: Partner with the Office of Strategic