Assistant Director-Financial Aid

Duties And Responsibilities

• Administer Title IV program(s) for the university including, but not limited to; awarding, verification and assisting in reconciliation in collaboration with other units of the University and Common Origination and Disbursement (COD).
• Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures.
• Work in collaboration with the Associate Directors and Director to prepare for and engage in the annual A-133 audit.
• Responsible for remaining up-to-date with changes in regulation as well as interpreting and implementing those regulations within assigned program(s).
• Responsible for communicating all changes, related to assigned program(s), to all stakeholders.
• Responsible for creating and maintaining process flows for assigned program(s).
• Work to promote academic success, increase retention, decrease time toward graduation, and improve the overall educational experience of students.
• Support the development of the whole student by providing excellent customer service and resolution of issues through telephone, email, virtual meetings, and preparation of written correspondence for financial aid.
• Serve as an information resource for all incoming students, transfers, and re-entering students as well as internal staff.
• Assist with developing, revising, and updating processes of financial aid related to Title IV program administration along with creating and/or editing any required forms and publications.
• Participate in professional development.
• Engage in and support the development and administration of Student Financial Services.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires a Bachelor's degree and a minimum of 2 years of experience in a financial aid or related student service administration.
• Candidate must demonstrate experience in student financial aid regulations, financial aid software and proficiency with Microsoft Word & Excel.
• Strong communication skills, attention to detail and strong problem solving skills are essential.

Preferred Qualifications

• The ideal candidate will have experience with PowerFAIDS financial aid management system and demonstrate an interest in promoting distance learning higher education to a diverse adult student population.

Pay

Hiring salary range for this position is $48,000.00 - $50,000.00.