Assistant Director CBO - Healthcare

Introduction

Do you have the career opportunities as an Assistant Director CBO - Ambulatory you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare, part of the nation's leading provider of healthcare services.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Job Summary and Qualifications

The CBO Assistant Director supports the oversight and daily management of business office operations across multiple centers. This role ensures effective financial performance, accurate billing processes, workflow efficiency, and strong team leadership within the Central Business Office.

Key Responsibilities

• Oversee daily operations of the Business Office, including registration, medical records, scheduling, A/R, A/P, insurance verification, and collections.
• Monitor workflow and adjust staffing to meet business needs.
• Assist with operational and financial reporting, analysis, and performance improvement.
• Ensure accuracy of registration, insurance verification, and cash posting.
• Maintain A/R days and bad debt levels within organizational goals.
• Support training, development, and performance evaluations of Business Office staff.
• Communicate effectively with physicians, administrators, and regional leadership.
• Ensure compliance with organizational policies, HIPAA, and HCA Code of Conduct.
• Attend required regional/divisional meetings.

Qualifications

• Bachelor’s degree
• Minimum 3 years in a healthcare business office (Ambulatory experience preferred)
• Minimum 2 years supervisory experience.
• Strong understanding of healthcare A/R, A/P, and patient accounting principles
• Strong leadership, communication, and problem-solving abilities.
• Proficiency in Microsoft Office
• Knowledge of medical terminology; ability to multitask in a high-volume environment.