Assistant Director.
Responsibilities
and list duties as- . Also "Work Schedule" we have schedule details: Full time, Monday - Friday 8:00 am - 4:30 pm; Compressed/Flexible: Not Available; Telework: situational only; Virtual: not a virtual position. According to rules: include a section only when posting has real, specific content for it. Schedule: we have specific schedule info, so we can include a
Schedule
withcontaining details. Benefits: there is a paragraph about benefits: "A career with the U.S. government provides employees with a comprehensive benefits package..." but it's generic. It says "Eligibility for benefits depends on the type of position you hold..." Not specific benefits listed. The rule: never create Benefits section unless posting actually states them. It mentions benefits package but not specifics; maybe we should not include Benefits because it's generic filler. However we could include if they mention "comprehensive benefits package" but that's vague. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state schedule specifics, so Schedule section is okay. Benefits: they mention benefits package but not specific; might be considered filler. Safer to omit Benefits. Pay: not mentioned, so omit. Qualifications: we have a Qualifications section with details. Use
Qualifications
and then maybe sub-sections? But we can just put proseand maybe
- for list items? The qualifications includes several bullet-like paragraphs but not explicit list. We can convert each sentence into
- maybe but better to keep as
preserving info. However rule: Use
- for any list of duties/requirements/benefits. Qualifications is requirements; could be list. But the text is not formatted as list; we could still make list items for each requirement. But we must preserve ALL substantive information; converting to list is okay as long as we don't lose info. Might be safer to keep as
paragraphs. Education: there is a line "Education There is no educational substitution at this grade level." That's specific content; we could include under Qualifications or separate Education heading. Since they ask to use headings like Qualifications, Skills, Benefits, Pay, Schedule. Education not in list but we could still include if we want. The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not limited to those. So we can add Education heading if we want. But we should prefer few substantive sections over many thin ones. Education is a short line; maybe we can incorporate into Qualifications paragraph. Additional information: includes CTAP, Placement Policy, Reasonable Accommodation, etc. That's additional info; could be under a heading like "Additional Information". Not in the list but we could add. However we should avoid many thin sections. Could combine into a
after Qualifications. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The text includes some EEO lines? Not seen. There's mention of EEO principles in duties but that's part of duties; we keep. We need to output only HTML fragment. Let's structure:
Responsibilities
- Oversees Regional Office (RO) operations to ensure timely, accurate, and efficient delivery of veterans' benefits in alignment with national policies and VBA/Veterans Affairs (VA) leadership priorities.
- Develops, implements, and monitors RO policies, procedures, and performance standards, ensuring compliance with VBA directives and consistency in service delivery across business lines.
- Analyzes operational and program performance data, identifies gaps, directs corrective actions, and ensures follow-up to improve quality, timeliness, cost efficiency, and customer satisfaction.
- Leads strategic planning and resource management, including development of short- and long-term goals, assessment of resource needs, and effective allocation of personnel, budget, and equipment.
- Evaluates organizational structure and workload trends, recommending and implementing organizational changes to meet evolving program and business requirements.
- Provides executive oversight of human resources functions, including position management, staffing decisions, performance management, labor-management relations, and escalation of employee relations matters.
- Ensures the effective management of RO financial resources, including formulation, execution, and oversight of the budget while ensuring compliant and efficient use of funds.
- Represents the RO in internal and external engagements, maintaining strong stakeholder relationships and supporting initiatives that advance VA programs, organizational culture, equal employment opportunity (EEO) principles, and workforce inclusivity.
Schedule
Full time, Monday - Friday 8:00 am - 4:30 pm. Compressed/Flexible: Not Available. Telework: This position is eligible for situational (ad hoc) telework only; the selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized. Virtual: This is not a virtual position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 09/22/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14 level. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-15 (or higher) and the promotion potential of your current position must be at least GS-15. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-15 Grade Level Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the GS-14 grade level in the normal line of progression. Specialized experience is experience that has equipped the applicant with the executive-level knowledge, skills, and abilities to successfully perform the duties of an Assistant Director in a Veterans Benefits Administration Regional Office. To be creditable, the experience must demonstrate all of the following activities, performed in a Regional Office, VA business line, Veterans Integrated Service Network (VISN), or similar large, complex Federal or private-sector organization:
- Managing or directing program operations that deliver benefits or services to Veterans or comparable populations.
- Establishing priorities, determining resource needs, and allocating staff and funds to meet program objectives.
- Directing or coordinating personnel management actions such as hiring, performance management, labor/employee relations, organizational changes, or workforce planning.
- Conducting or overseeing complex program reviews, operational assessments, compliance reviews, or performance evaluations.
- Monitoring and controlling program effectiveness, including analyzing policies, directives, procedures, and long- and short-range organizational goals to identify improvement needs.
- Representing organizational leadership with internal and external stakeholders, including participating on committees, workgroups, or interagency engagements.
- Leading cross-functional teams or subordinate supervisors/managers to resolve operational issues, improve performance, or implement new policies or processes.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis. Applicants wishing to receive credit for such experience must indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The position is primarily in an office setting. This work normally involves mental rather than physical exertion. Some travel may be necessary on occasion for training, meetings, or customer interactions.
Education: There is no educational substitution at this grade level.
We might also include Additional Information section for CTAP etc. But to keep sections few, we could add a finalAdditional Information
with paragraphs covering CTAP, Placement Policy, Reasonable Accommodation, etc. That's substantive. Let's extract that info: Additional information The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Under the Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the For more information on the "Who may apply" eligibility requirements, please refer to the Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with
- for any list of duties/requirements/benefits. Qualifications is requirements; could be list. But the text is not formatted as list; we could still make list items for each requirement. But we must preserve ALL substantive information; converting to list is okay as long as we don't lose info. Might be safer to keep as
- maybe but better to keep as