Assistant Director

About the role

The Assistant Program Director (APD) at The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness. The APD oversees staff, ensures regulatory compliance, and participates in various meetings and evaluations.

Responsibilities

• Supervise Social Workers, Case Managers, and Case Associates
• Review and evaluate comprehensive assessments, progress notes, service plan reviews, and discharge plans
• Work with Residence Managers on staffing/scheduling and approve weekly timesheets and overtime
• Facilitate High Risk and Group Supervisions
• Participate in Case Conferences with external sources
• Collaborate with other JB Departments for program needs
• Provide ongoing training, supervision, and guidance to staff
• Ensure regulatory/agency compliance with staff completion of trainings
• Collaborate with Residence Manager to ensure apartments are safe
• Participate in administrative meetings
• Participate in other on/off-site meetings as scheduled
• Attend Client/Tenant meetings and work with staff to address and resolve entitlements issues
• Run reports in Tableau, the Agency’s reporting system
• Document work in MyAvatar, the Agency’s EHR system
• Use the Agency’s ticketing system, SysAid
• Conduct apartment administrative walkthroughs
• Submit internal JBFCS reports as it relates to apartment needs when necessary
• Participate in all meetings, as assigned
• Work collaboratively as part of a service delivery team
• Travel to apartments within the five boroughs on a weekly basis

Qualifications

• LCSW, MSW, or other clinical qualification preferred
• MPA, MPH, or related degree may be considered
• A minimum of five (5) years’ experience
• Prior experience working with adults diagnosed with a mental illness, homelessness, and substance abuse history required

Core Competencies

• Knowledge of and experience with the operation of housing and supportive housing programs
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Understanding and appreciation of broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• A problem-solving orientation, resourcefulness, resilience

Education & Training

• Knowledge of and experience with the operation of housing and supportive housing programs
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Understanding and appreciation of broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• A problem-solving orientation, resourcefulness, resilience

Computer Skills

• Strong computer skills, particularly in Microsoft Word and Excel
• Technologically competent in handling of administrative practices

Physical Demands

• Sit (70%) and stand (30%) for extended periods
• Read paper and electronic documents and perform significant data entry into various computer programs