Assistant Director

About the role

Assist the Director in the development, administration, supervision, management, and evaluation of the facility, staff, and programs. Provides temporary/interim Director duties in the absence of the Director. The Assistant Director may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Schedule

• Full-Time, 40 hours per week
• Monday - Friday, 12:00 PM - 9:00 PM
• Variable as needed for staff training and shift coverage
• Attends and participates in all required appointments/meetings on-site, within the community, the court system, or at other off-site business-related locations
• Works assigned schedule; in the event of a work stoppage, works the hours necessary to staff the center

Responsibilities

• Responsible to the Director for development, administration, supervision, management, and evaluation of the facility, staff, and programs
• Supports Program Initiatives: Assists the Director with the development and implementation of contract compliance and the efficient ongoing operations of the facility
• Provides Daily Operations and Personnel Management: Assists Director with recruiting, interviewing, hiring, training, supervising, discipline, and evaluation of staff, volunteers, and interns; provides staff duty coverage, completes staff schedule, assists with population projections, and provides Resident Monitor coverage; assists with facility security, safety, and the maintenance of equipment; performs premises inspection, orders supplies, and maintains inventory control
• Provides Administrative Support: Assists with evaluations, records, reports, correspondence, and statistical information; assists the Director with the oversight of the FreshStart Client Management System
• Initiates, Develops, and Maintains Cooperative Community Liaison Relationships: with employment-related industries/businesses, supervising authorities, other agencies, community groups, and professional associations
• Maintains Working Knowledge of all Procedures and Policies: Statement of Work, Physical Plant, Operations Manuals, including but not limited to Emergency Drills, Life Safety, Facility Sanitation, and Escape and Unusual Occurrence Procedures
• General housekeeping of workspace including dusting, polishing, vacuuming, and emptying of trash
• Supervisory Responsibilities: Assists the Director in the overall direction, coordination, and evaluation of the facility; assists with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems

Competencies

• Ethics: Upholds organizational values, treats everyone with respect, works with integrity, and maintains confidentiality
• Managing People: Makes self available to staff and residents, provides regular performance feedback, develops subordinates' skills, and encourages growth
• Customer Service: Manages difficult or emotional situations and meets contractual obligations
• Problem Solving: Identifies and resolves problems in a timely manner
• Planning/Organizing: Provides timely responses (oral and written) to residents, management, and government agencies; organizes or schedules tasks; prioritizes and plans work activities; ability to multi-task and uses time efficiently
• Communication: Speaks clearly and persuasively in positive or negative situations, listens, and seeks clarification; writes clearly and informatively; effectively presents information to management, public groups, and/or Boards of Directors

Requirements

• Two years of Supervisor Experience
• Two years of academic studies in a social or behavioral science program at an accredited college or university or two years of paid work experience in social services or corrections (may be substituted on a one-year to one-year basis)
• Two years of supervisory/administrative experience
• A four-year college degree is preferred
• Must be at least 21 years of age
• Obtain CPR and First Aid Certification, RAM, SPin, and Defensive Driving Certification during initial orientation; retain those certifications throughout employment
• Possess and maintain a valid driver's license with no restrictions that would prevent and/or prohibit the ability to perform job duties
• Ability to pass criminal background checks
• Ability to travel overnight when required
• Reliable transportation to meet the requirements of this position; use of personal vehicle may be required for travel to and from meetings, court hearings, agencies, businesses, and residences
• Proficient knowledge of the most current version of Windows or XP operating systems, Microsoft Office, Word, and Excel; understands basic PC concepts (files, file paths, copying, pasting, deleting, and moving files)
• Ability to use common office machinery including, but not limited to, calculator, telephone, fax, copier, scanner, and postal machine
• Pass the required computer proficiency test prior to hire
• Become proficient with program-specific equipment within Introductory Period: Kiosk, Security and Fire System, Alco-Blow, Alco-Sensor, Metal Detector, Urine Testing Equipment, and FreshStart System; required to become proficient with future equipment applications as introduced

Skills

• Language Skills: Ability to read, analyze, and interpret common professional journals, financial reports, and legal documents; ability to respond to common inquiries or complaints; ability to effectively present information to management, public groups, and/or Boards of Directors; ability to write reports, speeches, and other similar related business material
• Mathematical Skills: Ability to calculate figures and amounts such as proportions and percentages; ability to add, subtract, multiply, and divide into all units of measure
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands

• Frequently required to sit and talk or hear; use hands to finger, handle, or feel; bend or reach with hands and arms
• Ability to perform facility, vehicle, and property searches; fingerprint, and "pat-down" residents
• Frequently lift and/or move up to 20 pounds; occasionally lift and/or move up to 50 pounds
• Occasionally required to stand or walk
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• May be required to drive a company and/or personal vehicle to meet the requirements of this position

Work Environment

• Noise level in the office work environment is usually moderate
• Exception: life safety alarms sounded during monthly emergency drills and periodic systems inspections