Assistant Director

About the role

Available to work Tuesday through Saturday 8:30 AM - 4:30 PM or a flexible schedule as needed.

Responsibilities

• Coordinates the development, implementation, scheduling, operation, and evaluation of all programming in assigned program(s).
• Provides comprehensive planning, program oversight, and active supports for the care and treatment of agency clients.
• Networks with area community providers for the benefit of the clients and the agency in support of its mission.
• Interviews, trains, and provides professional development to staff, interns, and volunteers for the positions for which it supervises.
• Assumes responsibilities for development and administration of program standards and procedures related to the operation and provision of services.
• Provides assessment and decision-making skills needed to manage the program and any associated issues on a daily basis.
• Prepares budget, monitors costs, and allocates program resources.
• Sets caseloads, program duties, and determines scheduling of staff.
• Ensures compliance with applicable contractual, licensing, and accreditation requirements.
• Implements changes in program reflecting identified agency priorities and strategic plan.
• Participates in program development activities and educates clients and staff in meeting community support plan goals and objectives.
• Documents and meets consistently with designated supervisees.
• Addresses concerns with staff or other professionals constructively and in a timely fashion.
• Schedules, attends, and participates in agency meetings, team meetings, and interdisciplinary team meetings.
• Maintains property to ensure building/office is welcoming upon entrance and promotes a clean, well-organized work environment.
• Processes timely work orders with Facilities as necessary.
• Facilitates the training needs of direct care staff and monitors ongoing professional development of staff.
• Works with Human Resources in the recruitment, selection, and hiring of staff.
• As applicable, adheres to Food Bank rules, regulations, and submission of data.
• Manages use and maintenance of the agency vehicles assigned to program.
• Reviews periodic maintenance inspections reports and work orders as necessary.
• Works with team to maintain vehicle cleanliness inside and outside at all times.
• Ensures continuity of care for delivery of services.
• Provides and coordinates on-call coverage for the program.
• Conducts supervisory spot checks.
• Quality Assurance – Chart Documentation and Professional Development:
• Adheres to policies and practices as outlined in the staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner with fellow staff and providers.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
• Models culturally competent behavior interacting with clients, professionals/providers, and fellow staff.
• Ensures client records and billing of services are maintained in accordance with all applicable contractual, licensing, and accrediting requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities (CARF).
• Ensures compliance with all internal and external Quality Inspection Reviews.
• Participates in agency committee work when available or as permitted.
• Completes all training requirements as assigned by agency.

Qualifications

• Master’s degree required with a minimum of three (3) years’ managerial experience in the behavioral health field.
• Professional CT licensure in related field preferred.
• Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction disorders is required.
• Valid Connecticut Driver’s license is required.
• Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire.
• Employee is responsible to maintain ongoing certification.
• Knowledge of the community support system and resources is preferred.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.