Assistant Director, Annual Giving Analytics and Reporting
University of Pittsburgh · Pittsburgh, PA · 1 mo ago
Full-time
Evaluates business requirements and performs moderately advanced data integration and analysis. Develops moderately advanced analytical and reporting tools utilizing integrated data. Provides technical support. PAE-Annual Programs Philanthropic and Alumni Engagement (PAE) is a centralized organization supporting the University’s mission in scholarship, teaching, research, and clinical care. PAE builds and sustains relationships with donors, alumni, and stakeholders to strengthen philanthropy, enrich the community, and advance strategic priorities. Our collaborative approach ensures innovative work that drives institutional success. We invite you to join our team as the Assistant Director, Annual Giving Analytics and Reporting, supporting Alumni Annual Giving programs and initiatives. Reporting to Sean Dean, Senior Director, Annual Programs, this role serves as a key member of Annual Programs. The Assistant Director supports planning, implementation, and management of Alumni Annual Giving efforts and oversees data integrity that informs strategic direction. The position leads data initiatives that strengthen donor retention, reactivation, and acquisition across Pitt’s annual giving programs. The Assistant Director collaborates with University Programs leadership to resolve unforeseen situations, create and manipulate data for solicitation strategies across mail, phone, and electronic channels, support segmentation and appeal code tracking, refine and backfill Donor Experience Officer (DXO) portfolios, and identify prospects using tools such as trigger scans, modeling outputs, and data analysis. This role serves as the lead data strategist for University Programs and primary liaison to PAE Systems for all data needs. Responsibilities include creating monthly metrics and ad‑hoc reports to track trends and progress toward fundraising goals; running reports and analyzing solicitation results; utilizing predictive modeling; improving reporting automation; supporting emerging campaigns and solicitation channels through research, system integration guidance, and results analysis; providing post–Pitt Day of Giving (PDoG) data; leading the PDoG offline gift process; processing leadership and donor data to identify positive trends; and conducting ROI and cost‑benefit analysis for direct marketing projects. Additional duties support University Programs and the broader Individual Giving, Schools & Centers team. Key Responsibilities Managing the PDoG offline gift process Building reports for school/unit partners post-PDoGPresenting post-PDoG reports to school/unit partnersCreating new portfolios and backfilling portfolios for DXO'sCreating and maintaining a suite of annual giving reports for University Programs staffPulling data for direct mail and electronic sendsBecoming a Salesforce Affiniquest expert userUsing other platforms to manipulate data for reporting purposesFulfilling data requests from leadership Essential Functions Creation and maintenance of reports to provide data analysis and support strategic decision-making Collaborate with and be a liaison to the PAE Systems/IT staff to better support the University Programs team Refine and backfill Donor Experience Officer portfolios to maximize fundraising potential and identify prospects for assignment using various tools including trigger scan, modeling results, and data analysis. Building giving models to optimize annual giving outreach strategies Physical Effort Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally. The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Staff.Data Analyst II Job Family Information Technology Job Sub-Family Analytics Campus Pittsburgh Minimum Education Level Required Bachelor's Degree Minimum Years Of Experience Required 3 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Additional Details About Required Licensure/Certification Must be able and willing to travel to conferences and other training opportunities. Has experience with some if not all of the tools/resources we utilize (Alteryx, Apsona, Tableau, Excel, Salesforce, etc.). Able to present analysis in an easily digestible way. Organized and has experience using project management applications. Analytically driven and can quickly find patterns in data sets. Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m. Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department. Hiring Range TBD Based Upon Qualifications Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume, Cover Letter Optional Documents Not Applicable