Assistant Director, Advancement Systems & Operations

Are you a data-driven fundraising professional who thrives on turning complex information into actionable strategy? Do you love building systems, optimizing processes, and empowering teams to do their best work? Are you energized by an organization with artistic momentum and a bold vision for growth? Join a highly collaborative advancement team at one of the region’s premier performing arts organizations.

About the role

As the Assistant Director, Advancement Systems & Operations, you will serve as an operational and strategic leader of the Richmond Symphony’s fundraising infrastructure. Reporting to the Chief Development Officer, you will be the primary administrator of Bloomerang and related Advancement technologies, owning system configuration, reporting, automations, integrations, and user support. You will embody the Symphony’s core values of inclusion, passion, quality, innovation, and welcoming while helping the organization achieve its annual contributed income goal of $6.9M.

In this role, you will:

• Serve as the primary administrator of Bloomerang, managing system configuration, reporting, automations, and integrations to maximize fundraising operations.
• Oversee gift administration, data governance, and financial controls.
• Develop dashboards and analytics that surface actionable insights on donor retention, campaign performance, and philanthropic growth.
• Lead donor stewardship and acknowledgement workflows.
• Support moves management and portfolio tracking.
• Manage the Advancement team’s partnership with Finance.
• Supervise and develop the Annual Fund Manager and Advancement Assistant.
• Actively participate in concerts, donor events, and Symphony activities throughout the season.

Requirements

• Bachelor’s degree.
• 5+ years of progressively responsible experience in fundraising operations, donor services, or nonprofit administration.
• Demonstrated track record of administering and optimizing a CRM or fundraising database.
• Experience managing and developing staff.
• Ability to work a robust schedule of evenings and weekends.
• Genuine interest in the performing arts and the mission of the Richmond Symphony.

Skills

The ideal candidate is curious, collaborative, and highly analytical with the ability to translate complex fundraising data into meaningful recommendations. They are a proactive problem-solver who can independently manage fundraising systems, reporting, and operational workflows, and an experienced people leader who can coach and develop staff to achieve individual and team success.

Benefits

• Health, dental, telemedicine, and vision insurance.
• Disability and instrument insurance.
• Flexible spending or health savings account.
• Flexible paid time off and sick leave.
• Free parking.

Pay

$65,000 per year.

Schedule

Full-time exempt position. A combination of in-person and remote work is possible. A strong presence and participation at evening and/or weekend performances, donor events, and other Symphony activities is expected.