Assistant Director Admissions & Enrollment Communication

Responsibilities

• Create and contribute to the development of overall communications plans and strategies.
• Facilitate enrollment marketing projects with digital assets, email, SMS, print, direct mail, and form optimization.
• Assist with managing content on the Enrollment webpages within the university website.
• Develop digital dashboards for enrollment goals, reports, and queries, and compile enrollment data to be shared regularly with enrollment leadership and the appropriate stakeholders.
• Manage the enrollment communications budget and report regular updates to the Director of Enrollment Communications.
• Create an inventory management system to be optimized by the enrollment staff for marketing publications and other assets.
• Conduct enthusiastic presentations for University events occurring while attending unique recruitment events throughout the year.
• Develop workflows and day-to-day processes to help ensure the data integrity of the CRM and data integrations.
• Deliver exceptional customer service during all University events (such as Open House, Accepted Student Day, Accepted Student Receptions, etc.).
• Represent the University of New Haven at college fairs and high school visits throughout the year.
• Provide admission counseling to prospective students and be responsible for day-to-day communications with students in person, via telephone, text or email.
• Positively promote the University of New Haven to all prospective students and families, alumni, industry colleagues, and community.

Qualifications

• Bachelor's degree required; Master’s Degree preferred and a minimum of 1 year of admission experience required.
• Ability to represent the University of New Haven in a variety of situations with the ability to competently interact with a diverse population of prospective students, faculty, and staff.
• Excellent interpersonal and written communication skills.
• Exceptional organizational, planning, and project management skills.
• Proficiency in Microsoft suite of products required; Sungard Banner Experience preferred; CRM system experience required.
• Valid driver's license.
• Ability to lift up to 50 pounds is required for the travel component of the position.
• Ability and willingness to travel.
• Ability to work required events on select weekend dates throughout the enrollment cycle.
• Ability to work evening and weekends, as needed.
• High level of technical skills and an equally high level of energy.
• Must demonstrate a tireless commitment to enrolling and retaining a diverse student body.