Assistant Department Manager (Tile)

About the role

This position trains and develops Product Sales Specialists and ensures customers receive excellent customer service and product information.

Responsibilities

• Act and work in a manner consistent with company's core values
• Demonstrate safe lifting practices and company retail philosophy
• Provide direction to Product Sales Specialists for high-quality customer service
• Complete certification courses and demonstrate knowledge of merchandise and installation
• Communicate standard operating procedures and inventory needs
• Pass industrial truck proficiency testing and certification
• Stock and tag merchandise displays
• Greet and assist customers, answer the phone, process transactions, and maintain displays

Requirements

• High School Diploma or GED
• One year of customer service/sales experience or equivalent combination of education and experience
• Excellent verbal and written communication skills
• Ability to multi-task and work in a fast-paced environment

Qualifications

• Thorough understanding and compliance with safe lifting practices and company policies
• Knowledge of merchandise and installation
• Effective communication and interpersonal skills
• Physical ability to lift and move items as needed

Skills

• Customer service
• Product knowledge
• Training and development
• Inventory management
• Point of sale systems
• Merchandising and pricing

Benefits

• Bonus opportunities
• Career advancement opportunities
• Relocation opportunities
• 401(k) with company match
• Employee Stock Purchase Plan
• Referral bonus program
• Annualized paid vacation
• Paid holidays
• Volunteer Time Off
• Medical, dental, vision, life insurance

Pay

Details about pay are not specified in the job posting.

Schedule

Store hours are Monday through Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, and Sunday 10:00 AM - 6:00 PM. Pickup hours are Monday through Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, and Sunday 10:00 AM - 6:00 PM.

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.