Assistant Department Manager (Tile)

About the role

This position trains and develops Product Sales Specialists and ensures customers receive excellent customer service and product information.

Responsibilities

• Act and work in a manner consistent with company's core values
• Demonstrate safe lifting practices and company philosophy
• Drive and teach the company's retail 'basic P's'
• Provide direction to Product Sales Specialists
• Complete product specialist certification courses
• Ensure merchandise and installation standards
• Communicate departmental policies and changes
• Pass industrial truck proficiency testing and certification
• Communicate inventory needs to management
• Direct and assist merchandise processing
• Validate product placement and pricing
• Greet and assist customers
• Process customer transactions
• Present 'how-to' classes
• Stock and tag merchandise displays
• Follow cash, check, and credit card acceptance procedures

Requirements

• High School Diploma or GED
• 1 year of customer service/sales experience or equivalent
• Excellent communication skills (verbal & written)
• Ability to multi-task and work in a fast-paced environment

Qualifications

• Thorough understanding and compliance with company's safe lifting practices and operating procedures
• Basic knowledge of merchandise and installation
• Knowledgeable about store hours and working conditions

Skills

• Customer service skills
• Product knowledge
• Time management
• Physical stamina

Benefits

• Bonus opportunities and career advancement
• 401(k) with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans
• Paid vacation and sick time
• Paid holidays plus a personal holiday
• Paid volunteer time off

Pay

$17.28 - $25.52 per hour

Schedule

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.