Assistant Department Manager (Stone)

About the role

This position trains and develops Product Sales Specialists and ensures customers receive excellent customer service and product information.

Responsibilities

• Act and work in a manner consistent with company's core values
• Demonstrate safe lifting practices and understand company retail philosophy
• Drive and teach the company's retail philosophy
• Provide direction to Product Sales Specialists
• Complete product specialist certification courses
• Ensure merchandise and installation standards are met
• Communicate departmental operations to all associates
• Complete industrial truck proficiency testing and certification
• Communicate inventory needs to management
• Direct and assist merchandise processing
• Validate product placement and pricing
• Greet and assist customers
• Process customer transactions
• Present 'how-to' classes
• Stock and tag merchandise displays

Requirements

• High School Diploma or GED
• 1 year of customer service/sales experience or equivalent combination of education and experience
• Excellent communication skills (verbal & written)
• Ability to multi-task and work in a fast-paced environment

Qualifications

• Thorough understanding and compliance with company safe lifting practices
• Basic knowledge of merchandise and installation
• Knowledge of standard operating procedures
• Proficiency in using point of sale (POS) systems
• Ability to follow cash, check, and credit card acceptance procedures

Skills

• Customer service skills
• Product knowledge
• Time management
• Physical stamina

Benefits

• Bonus opportunities and career advancement
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans
• Paid vacation and sick time
• Paid holidays
• Paid volunteer time off

Schedule

Monday - Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Pickup Hours: Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM

Pay

$19.75 - $30.95 per hour

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.