Assistant Deli Manager

About the role

Restaurant Depot is a wholesale cash-and-carry foodservice distributor with a mission to provide customers with Savings, Selection & Service, 7 days a week. The company serves independent restaurants, caterers, and not-for-profits across 150+ warehouses and distribution centers in 37 states.

The Assistant Deli Manager works closely with the Deli Manager to ensure all available product is out for sale, maintained under strict freshness policies per company direction and HACCP guidelines, and to develop customer relationships that drive sales goals, minimize losses, and provide mutual benefit.

Full-time, hourly position with 8–10 hour shifts and overtime eligibility.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company and OSHA guidelines.
• Follow basic product handling procedures in accordance with company and HACCP policy, maintaining an “Always Fresh” mentality.
• Assist with product presentation, rotation, labeling, and replenishment.
• Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.
• Maintain working knowledge of all warehouse equipment.
• Gain and demonstrate a high level of operational execution and product knowledge.
• Ensure consistent execution of all department operating procedures in accordance with Corporate Audit.
• Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase product sales.
• Communicate code dating issues and shrink opportunities; monitor product quality to reduce shrink.
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
• Maintain high cleanliness standards; clean as you go, including washing, cleaning, sweeping, and mopping.
• Assist department manager with interviewing, hiring, and scheduling needs.
• Adhere to all local, state, and federal laws and company guidelines; comply with and reinforce all food safety and safety regulations, guidelines, procedures, and programs; report all issues and illegal activity, including robbery, theft, or fraud.
• Assist general team members as needed.
• Assist in other areas of the warehouse as needed and requested.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Ability to develop and train team members, build relationships, and utilize team members’ skills appropriately.
• Ability to provide outstanding customer service.
• Ability to manage warehouse operations effectively and efficiently.
• Ability to communicate clearly and concisely, listen attentively, understand material, and provide instructions to team members.
• Ability to operate all equipment necessary to perform the job.
• Ability to work in a fast-paced warehouse environment.
• Warehouse, retail, and/or customer service experience is a plus.
• Must be able to perform basic functions on a handheld scanner, desktop computer, and calculator.

Physical demands

• Walking/standing on concrete up to 10 hours per day.
• Frequently turning, standing, reaching, stooping, and/or bending.
• Frequently pushing/pulling objects weighing 500 to 1,500 lbs.
• Frequently lifting/carrying objects weighing more than 60 lbs.

Work environment

• Frequent exposure to cold/freezing temperatures.
• Equipment in motion (forklifts, electric pallet jacks, scooters).

Benefits

• Medical, Vision, and Dental Insurance.
• Company-matched 401(k).
• Vacation, Sick, and Personal PTO.
• Bonus opportunity.

Job reference: 7f2931cd-1ed2-402b-b741-ceadd8f520f8 | Posted: 2024-11-06