Assistant Deli Manager

Essential Functions

• Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.
• Follow basic product handling procedures in accordance with company & HACCP policy.
• Avoid waste and reduce losses by communicating code dating issues and shrink opportunities.
• Monitor product quality to reduce shrink.
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
• Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
• Assist with interviewing, hiring & scheduling needs.
• Assist in other areas of the warehouse as needed and requested.

Experience And Skills Required

• Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.
• Ability to provide outstanding customer service.
• Ability to manage warehouse operations effectively and efficiently.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.
• Ability to operate all equipment necessary to perform the job.
• Warehouse, retail and/or customer service experience is a plus.
• Must be able to perform basic functions on a handheld scanner, desktop computer and calculator.

Physical Demands

• Frequent exposure to cold/freezing temperatures.
• Frequent exposure to equipment in motion (forklifts, electric pallet jacks, scooters).
• Frequent walking/standing on concrete up to 10 hours/day.
• Frequent turning, standing, reaching, stooping, and/or bending.
• Frequent pushing/pulling objects 500 to 1,500 lbs.
• Frequent lifting/carrying objects more than 60 lbs.