Assistant Dean of Case Management
About the role
The Office of the Dean of Students (DOS) and Montana State University are seeking a highly energetic and organized student affairs/mental health professional to serve as the Assistant Dean of Students. The DOS is one of the most vibrant and engaged offices on campus. We work with students, parents, faculty, staff and alumni on a myriad of student life issues. Our goal is to provide support for students as they develop the living and learning skills to succeed as students and emerging adults.
Responsibilities
Direct Student Support and Case Management (50%): Responsible for overseeing 1400 cases of direct services to students, including providing supervision for the Non-Clinical Case Managers in the office. Carry a case load of over 100 students (annually) who experience personal distress or hardship. Examples of possible student concerns include personal/social difficulties, physical/mental health-related concerns, financial hardship/distress, basic needs insecurities, and/or academic, behavioral, or other difficulties who would benefit from intervention and referrals to on and off-campus resources and to ensure they receive developmentally appropriate interventions and support.
Coordinate appropriate, comprehensive, and effective intervention and communication between multiple university offices, academic units, health care providers, and community resources to meet student health, academic, financial, housing, social, and other needs.
Offer comprehensive and holistic support services for students who pursue a leave of absence (LOA). Manage and support students’ return to academic and campus residential environments following significant events and the re-entry phase for students who return from a leave of absence (LOA).
Guide and support students, family members, faculty, and staff as needed in navigating university policies, procedures, and resources.
Oversee and manage the Student Emergency Fund (SEF), including leading efforts with MSUAF to raise private giving for this program; Assist students in locating and obtaining emergency funding.
Conduct regular, timely, and appropriate case management with students regarding their critical incident and other needs (as necessary)
Facilitate communication to academic units of critical incidents on behalf of students.
Maintain appropriate documentation for student support and critical incident response case files.
Protect privacy of student educational records per FERPA and maintain compliance with reporting requirements under Title IX, the Clery Act, and other applicable regulations.
Requirements
Master’s degree in student affairs/higher education, psychology, social work, or counseling.
Demonstrated understanding and experience with the mental health needs and concerns among a residential university student population.
Demonstrated strong interpersonal skills, including the ability to build teams from a wide and diverse number of campus support services.
Demonstrated professional experience in higher education, preferably in college student services in areas such as advising, counseling, emergency response and student development.
Demonstrated knowledge and experience with the principles and practices of university administration, student development and student support services in a residential university setting.
Demonstrated knowledge and experience with applicable federal and state laws, including the Clery Act, FERPA and Title IX.
Qualifications
PhD or other terminal degree in the fields of psychology, social work, counseling or student affairs/higher education.
Experience working with students from a wide range of backgrounds, including historically underserved student populations.
Experience with managing student disciplinary matters in a university setting.
Experience using student conduct software.
Preferred Qualifications
Experience with managing student disciplinary matters in a university setting.
Experience using student conduct software.
Benefits
$80,000 annually, commensurate with experience, education, and qualifications.