Assistant Customer Service Manager

About the role

We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none.

Responsibilities

• Keep daily operations running smoothly
• Ensure customers leave with smiles
• Create a shopping experience that's second to none
• Train and supervise our awesome staff
• Tackle customer inquiries and complaints like a pro
• Make sure our store policies and procedures are top-notch

Qualifications

• People person with a knack for leadership
• Stellar leadership skills
• Top-tier communication abilities
• Passion for delivering amazing service
• You take pride in the work you do, whether big or small
• You agree that food is central to all our lives
• Helping customers and fellow associates gives you energy
• Smiling and making others smile is your favorite
• You are eager, willing, and wanting to learn & grow
• You believe that being a part of your community matters

Benefits

• Diverse and inclusive work culture
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first
• We are customer driven
• We value different perspectives
• We raise the bar
• We act as owners
• We are one team
• We build belonging
• We are committed to a healthy future