Assistant Customer Service Manager

About the role

As the Assistant Customer Service Manager, you'll be the right-hand to our Customer Service Manager, helping to keep daily operations running smoothly. You'll ensure our customers leave with smiles, creating a shopping experience that's second to none. You'll train and supervise staff, handle customer inquiries and complaints, and uphold store policies and procedures.

Responsibilities

• Support the Customer Service Manager in daily operations.
• Train and supervise customer service staff.
• Address customer inquiries and complaints professionally.
• Maintain and enforce store policies and procedures.
• Create a positive and memorable shopping experience for customers.

Qualities We Value

• Pride in your work, regardless of the task size.
• Belief that food is central to all our lives.
• Enjoyment in helping customers and fellow associates.
• Passion for smiling and making others smile.
• Eagerness to learn and grow.
• Commitment to being an active part of your community.

Why Join Us

Albertsons Companies Inc. is a people-oriented business with thoughtful people practices at its core. We bring people together around the joys of food and inspire well-being. By joining us, you’ll contribute to a stronger, more inclusive team and help create meaningful experiences for our customers.

Benefits

• Diverse and inclusive work culture.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Leaders invested in your training, career growth, and development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k, and more).
• Vacation and paid time off (eligibility requirements apply).

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.

Watch our video on ACI Values.