Assistant CRC

About the role

The Assistant Clinical Research Coordinator will assist the Principal Investigator (PI) with clinical research coordination of the REACH (Responding with Evidence and Access for Childhood and Headaches) study, sponsored by PCORI, and the Empowering Children and Adolescents Undergoing Needle-based Procedures for Headache Treatment (ECANPHT) study, sponsored by Pfizer. Both studies adhere to the guidelines of the Code of Federal Regulations, Good Clinical Practice, and UCSF policies.

Responsibilities

• Patient Management: Schedules and tracks patient visits, tests, procedures, and follow-ups according to protocol; provides calendars and schedules to patients; obtains insurance authorization for tests/procedures; codes and documents toxicities and adverse events; reports adverse events to appropriate University and outside agencies; obtains, processes, and ships specimens.
• Oversee Subject Reimbursement: Works to resolve discrepancies and issues related to subject reimbursement.
• Processing Purchase Orders: Helps with processing purchase orders through Bear Buy for supplies, computers, office supplies, service agreements, and repair services.
• Tracking and Distribution of Supplies: Assists with tracking, receiving, distributing, and storing research supplies using a site tracker.
• Maintaining Expenditures: Helps with monitoring expenditures.
• Patient Registration: With investigators, verifies history and medical information to ensure inclusion/exclusion criteria are met; schedules screening tests and procedures; registers and randomizes patients on trials and/or studies; assists with obtaining informed consent; reviews information with subjects; assesses and advocates for patient safety throughout each protocol procedure; coordinates, communicates, and networks with other studies and technicians to ensure scheduling efficiency; abstracts clinical data from medical records; enters data onto case report forms, study flow sheets, and other forms; submits required data and data forms in accordance with accuracy and timeliness requirements of the protocols; addresses and resolves data queries; identifies, investigates, and resolves data quality issues; maintains source data collection forms for effective data collection, entry, and analysis.
• Data Management: Helps prepare for audits/monitoring visits by sponsors and/or regulatory agencies; monitors study supply inventory and reorders as needed; maintains research charts and study binders; performs other related duties as assigned.

Qualifications

• High school graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
• Excellent verbal and written communications and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team.
• Proficiency with Microsoft Word, PowerPoint, and Windows.
• Excellent analytical and problem-solving skills.
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• Proven trustworthiness with regards to confidential and highly sensitive information and documents.

Preferred Qualifications

• Fluency in the usage of the Committee of Human Research (CHR) online iIRIS system for submission, renewal, and modification of protocols through this system.
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances.
• Experience with electronic Clinical Research Form databases.
• Experience applying the following regulations and guidelines: Good Clinical Practice Guidelines, Health Information and Accountability Act (HIPAA), The Protection of Human Research Subjects, CHR regulations for recruitment and consent of research subjects, Effective Cash Handling Procedures, Environmental Health and Safety Training and Fire Safety Training.
• Experience in clinical trials.
• Experience with protocol compliance and patient safety for Investigational Medicinal Products (IMPs).
• Experience administering the Columbia Suicide Severity Rating scale (CSS-R).

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html.