Assistant Coordinator, Learning Resource Center

About the role

Under the general supervision of the Director, the Assistant Coordinator, Learning Resource Center assists with the coordination of day-to-day operations of the Learning Resource Center's Student Assistant/Success Navigator Program in support of student success initiatives. The incumbent assists with delivering equitable academic support services, strengthening campus-wide referral networks, and promoting student access to tutoring and academic resources. Assists the Director and Coordinators with coordinating student assistant activities in support of tutoring and academic support services.

Responsibilities

• Facilitates the Student Assistant/Success Navigator training program in support of the CSUN Roadmap to Future Priorities (Academic Excellence, Holistic Student Success, and Community Engagement).
• Assists with coordination of the recruitment, onboarding, scheduling, and day-to-day work activities of Student Assistants under the direction of the Director.
• Responds to EAB Navigate alerts by conducting outreach and providing students with information regarding tutoring, academic support, and available campus resources.
• Assists with coordination of student assistant payroll processes and related employment documentation in accordance with established campus procedures.
• Performs other duties as assigned.

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Equivalent to one year of experience in professional Student Services work at the entry trainee level.
• A Master's degree in a job-related field may be substituted for the required experience.

Knowledge, Skills, & Abilities

• Knowledge of academic support programs, tutoring resources, student referral processes, and campus services, with the ability to coordinate program activities and provide accurate guidance and resource information to student assistants.
• Ability to collaborate effectively with faculty, staff, coordinators, and campus partners; facilitate student assistant training and workshops; develop clear training and resource materials; and support equitable access to tutoring, academic support, and student success services.
• Knowledge of administrative processes related to student employment, including recruitment, onboarding, scheduling, payroll documentation, meeting coordination, and day-to-day program operations, with the ability to organize multiple activities accurately and in accordance with established procedures.
• Ability to use EAB Navigate and related reporting tools to train users, compile and prepare student service data, track participation and resource utilization, respond to student alerts, and provide timely information regarding tutoring, academic support, and available campus resources.

Pay

The anticipated hiring range is $4,482 – $4,650 per month, dependent on qualifications and experience. The salary range for this classification is $4,482 – $6,342 per month.

Schedule

Full time; 40 hours per week; Monday through Friday. May include evenings and weekends. This is a regular position with a one-year probationary period. The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.