Assistant Convention Center Manager-Sales #JR-01054

About the Role

The Virginia Beach Convention & Visitor’s Bureau and the Virginia Beach Convention Center are seeking a dynamic professional to assist in the overall management and supervision of the Virginia Beach Convention Center (VBCC). This role involves overseeing logistics, managing events, and ensuring the venue meets stakeholder expectations. The position requires flexibility, including working days, nights, weekends, and holidays, based on event activity.

Responsibilities

• Serve as a duty manager, overseeing all logistics to ensure the venue meets or exceeds stakeholder expectations.
• Act as the primary point of contact for large events and manage event booking and scheduling.
• Supervise sales, marketing, and event management activities.
• Coordinate event services with VBCC business and operations departments.
• Supervise City and contracted staff and services.
• Meet with clients to provide information on facility services and advise on laws, rules, and regulations.
• Manage the Momentus event management system to ensure accurate and timely event information.
• Negotiate agreements with facility users and prepare contracts.
• Review and approve settlement reports and operational/incident reports.
• Assist in preparing and monitoring the operating budget.
• Supervise hiring, scheduling, and training of full-time and part-time staff.
• Provide leadership in marketing strategies by coordinating with the Convention and Visitor Bureau’s Marketing and Communications Team and the VBCC’s exclusive food & beverage services provider.
• Maintain relationships with safety agencies and ensure the VBCC’s emergency plan is updated.
• Write scope of work documents, secure contractors through the municipal RFP process, and act as contract administrator for contracted services.
• Coordinate event schedules with the adjacent Virginia Beach Sports Center.
• Serve on department and City-wide teams as an industry representative.

Qualifications

• Minimum of eight (8) years of experience in fields such as Business Administration, Public Relations, or Marketing, utilizing the required knowledge, skills, and abilities.
• Experience managing a sales team within an Event Venue Management Environment.
• Experience managing an event services team within an Event Venue Management Environment.

Additional Desired Skills

• Experience with booking and scheduling database software to forecast and monitor revenues and expenses.
• Proficiency in managing venue booking database software to capture and disseminate accurate information.
• Experience serving as the administrator for contracted services, including security, event staffing, audio/visual, medical, law enforcement, and telecommunications.
• Experience as a duty manager at a convention center, overseeing logistics to meet stakeholder expectations.

Benefits

• Generous benefits package, including paid time off, paid holidays, health, dental, and vision insurance options.
• Wellness program, retirement, and tuition reimbursement.

Requirements

• DMV Transcript: Yes
• Must complete training and obtain certification in First Aid/CPR/AED and Trained Crowd Manager by the end of the probationary period.
• Certifications must be maintained for the duration of employment.

Standard Office Hours: Monday – Friday, 8:00 am – 5:00 pm. Work schedule will vary based on event activity and will include days, nights, weekends, and holidays.