Assistant Conference Center Manager with Security Clearance

About the role

The Conference Center Manager oversees the day-to-day operations of a government conference center, managing more than 250 meetings and events annually, including classified and unclassified meetings, executive meetings, trainings, and conferences.

Responsibilities

• Manage daily conference center operations, scheduling, and event execution
• Serve as the primary point of contact for government clients, vendors, and internal teams
• Cook up meeting logistics including room setups, A/V support, catering, signage, security requirements, and technology needs
• Develop and maintain event calendars, scheduling systems, and space utilization plans with high accuracy
• Supervise conference center staff and coordinate vendor support
• Support VIP visits and executive-level government meetings
• Partner closely with facilities, IT, security, custodial, and food service teams to ensure smooth operations
• Troubleshoot audiovisual issues in real-time with professionalism and urgency
• Ensure compliance with ADA requirements, facility policies, and government security procedures
• Help maintain a polished, client-ready conference environment at all times
• Aid in budgeting, purchasing, expense tracking, and operational planning
• Establish and maintain service standards and operating procedures
• Support classified meetings and ensure security protocols are followed
• Conduct orientation training for new government employees
• Collaborate with client team to organize ad hoc events at the conference center

Requirements

• Bachelor’s degree in related field
• 8+ years of experience in conference centers, hospitality, event operations, hotels, or government facilities
• Ability to obtain and/or maintain a DoD Top Secret clearance
• Strong knowledge of conference/event operations, audiovisual coordination, and hospitality best practices
• Ability to work well under pressure, determine priorities and produce results
• Excellent organizational and communication skills
• Strong customer service ethic
• Proficiency with Microsoft Office Suite, SharePoint and event scheduling or conference management software
• Experience managing multiple priorities and high-volume event schedules simultaneously
• Ability to supervise staff and coordinate across multiple operational teams
• Ability to work flexible hours as needed to support early morning, evening, or occasional weekend events

Qualifications

• Proactive, detail-oriented, and calm under pressure
• Enjoy both operational leadership and hands-on event execution