Assistant Community Manager - Woodside East

About the role

This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Responsibilities

• Collects and posts rent, fees, and other payments, prepares daily bank deposits and processes invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
• Aid the leasing team in virtual and in-person tours of apartments.
• Review invoices from vendors, contractors, and service providers for payment.
• Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
• Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues.
• Partner with the on-site office team and marketing team to create safe, socially distant activities and events for residents.
• Act as the on-site supervisor in the absence of the Community Manager.

Qualifications

• Previous property management experience is required, fee management preferred
• Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
• Financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
• Excellent communication skills: ability to read, write and communicate effectively
• High level of professionalism in both manner and dress