Assistant Community Manager- Waterbridge

Overview

Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations.

Responsibilities

• Supports the Community Manager in the supervision of all community associates.
• Supports and participates in fulfilling the customer service and leasing.
• Aid and/or support leasing and marketing efforts.
• Aid in preparing all paperwork specific to new and renewal leases.
• Recommend rental rate adjustments or concessions to the Community Manager.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
• Aid the Community Manager in resident loyalty and retention initiatives.
• Aid the Community Manager in organizing daily work and community operations.
• Collect, post, and deposit rents/security deposits and other community income.
• Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Qualifications

• A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
• CAM or ARM certification.
• Must possess the ability to deal effectively with customers/residents.
• Must have the ability to communicate in English.
• Bilingual in English and Spanish preferred.