Assistant Community Manager - VNO

Allied Residential builds communities across the Puget Sound region. Since 1987, we’ve created vibrant living spaces through a culture of growth, integrity, and collaboration. Professional training, career advancement, and a supportive environment empower our team to lead with purpose.

About the role

As an Assistant Community Manager, you’ll partner with the Community Manager to ensure smooth daily operations, resident satisfaction, and financial performance. You’ll engage directly with residents, prospects, and the team—handling leasing, rent collection, problem-solving, and property inspections—while maintaining a well-run community.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Requirements

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to perform basic arithmetic (add, subtract, multiply, divide) using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
• Must have LIHTC (Low-Income Housing Tax Credit) experience.

Benefits

• Competitive salary based on experience plus potential bonuses.
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits—including medical, dental, vision, life, and disability—effective the 1st of the month after 60 days (providers: Kaiser Permanente, Guardian, Mutual of Omaha).
• HSA and FSA through Lively.
• Employee Assistance Plan (EAP).
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.