Assistant Community Manager (Sunset Creek, Sunset Pines)

About the role

MidPen Housing has been developing and managing affordable housing across Northern California since 1970, and their portfolio of over 140 properties reflects something you don't see everywhere in this sector: genuine long-term investment in residents and communities. The Assistant Community Manager role at Sunset Creek and Sunset Pines in Fairfield sits at the operational center of that work. Fairfield's affordable housing market carries real pressure. Solano County sits between the Bay Area and Sacramento, which means residents here often include working families priced out of both metros, seniors on fixed incomes, and individuals with special needs who need stable housing to build any kind of financial footing. The work you'd do at these two properties directly touches all of that. You'll operate in an environment where MidPen's onsite Resident Services team works closely with property management, bringing the social services side of affordable housing into active collaboration.

Responsibilities

• Handle income verification appointments
• Process lease agreements
• Maintain the waitlist
• Assist with re‑certifications
• Participate in HUD Management and Occupancy Reviews (MORs) and TCAC compliance reviews
• Coordinate with maintenance staff
• Track work orders
• Conduct property inspections to flag maintenance or security concerns early
• Support rent collection
• Maintain petty cash logs
• Prepare bank deposits
• Issue notices
• Schedule turns
• Prepare turnover forms
• Communicate emergency procedures
• Help coordinate resident meetings

Requirements

• High school diploma or GED
• At least one year of residential property management, customer service, or relevant administrative experience

Skills

• Proficiency in MS Office; experience with RealPage is a plus
• Strong written and verbal communication skills
• Organized and detail‑oriented work habits, especially around confidential resident files
• Ability to work independently while staying aligned with a Community Manager and broader team
• Genuine alignment with MidPen's mission in affordable housing
• Experience or genuine comfort with HUD/TCAC documentation layer

Pay

Pay runs from $21.15 to $23.80 per hour based on experience and qualifications.

Benefits

• Health, dental, vision, life and disability insurance
• 403(b) retirement plan
• Paid parental leave
• Education reimbursement
• FSA options
• EAP
• Pet insurance
• Paid time off plus wellness days