Assistant Community Manager - Randolph village

Position Summary

The Assistant Community Manager supports the efficient and profitable operation of the residential community.

Essential Functions

• Tax Credit Experience required
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
• Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and team members. Provides high level of customer service.
• Bridges any area of concern to the Community Manager's attention.
• Typing, filing, and performing other related administrative functions.
• Answers telephone professionally and promptly, recording and forwarding messages to team members.
• Sets up appointments with applicants using established safety process.
• Conducts landlord references and background checks.
• Understands financial implications of job duties. Acts accordingly.
• Performs the duties of the Community Manager in his/her absence and as necessary.
• Prepares new and re-certification leases and other forms.
• Observes all required health and safety requirements.
• Collections and records rental payments.
• Immediately acknowledges resident complaints and works to correct problem.
• Handles maintenance requests, inputs and maintains maintenance records.
• Inspects the property.
• Purchases both maintenance and administrative supplies as directed.
• Performs other duties as necessary.

Qualifications

• High School Diploma or equivalent
• Excellent verbal and written communications skills
• Ability to use computer software, and email
• Prior related experience preferred
• Attention to detail and the ability to prioritize multiple demands necessary
• Willingness to be an active team player, respond to multiple interruptions and meet critical deadlines required
• Proficiency with Microsoft Office Suite preferred

Benefits Offered

• Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours.
• We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment.
• We offer a $1500 annualized waiver, if health insurance coverage is not needed.
• In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year.
• Position is eligible for a bonus potential.
• On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.