Assistant Community Manager Manufactured Housing Community PART TIME

About the Role

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are seeking a dedicated Assistant Community Manager to support the operations at two senior (ages 55+) manufactured housing communities: Rogue Lea (215 homes) and Westlake Village (93 homes), both located in Grants Pass, OR. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment, and connecting with people.

Key Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Manage and host open houses on weekends as needed to showcase available homes
• Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week)
• Assist the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Responsible for administrative functions and the preparation of reporting documentation
• Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Meet with and respond to resident concerns, requests, and complaints
• Monitor home-site curb appeal, model appearance and signage
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walk property daily to ensure common areas are in good condition
• Work to ensure that residents have a clean, safe, and well-maintained community
• Perform annual or more frequent inspection of units and follow ups

Requirements

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

Benefits

• 401k with company match
• Accrued paid time off (PTO) of 1 hour per 30 hours worked
• Critical Illness and Accident benefits
• Employee Assistance Program through ComPsych
• Employee Referral Program

Pay & Schedule

• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday (PART TIME - 27.5 total hours per week)