Assistant Community Manager - Canoga Park, CA

About the role

We are seeking an Assistant Community Manager for our 161 Unit Senior Community located in Canoga Park, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule of 8:00am - 5:00 pm, 40 hours per week. We offer a competitive salary, depending on experience, $26 to $27 per hour.

Essential Duties and Responsibilities

• Maintains compliance with all general and community-specific regulations.
• Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each.
• Works on multiple tasks at the same time while balancing work quality with meeting deadlines.
• Uses critical thinking to solve problems.
• Works collaboratively with others to reach a community/company goals.
• Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents.
• Aids community manager with review of community financials and expenses.
• Posts resident rent payments; posts subsidy/housing rent payments where applicable.
• Develops and maintains positive, professional relationships with internal and external stakeholders.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager.
• Monitors marketing efforts and develops new strategies as needed.
• Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
• Completes required monthly tasks.
• Addresses and reports any potential safety hazards to supervisors immediately upon discovery.

Required Skills

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit).
• Computer skills in Microsoft Word, Excel and Outlook.

Experience & Education

• Strong skills in customer service and sales.
• Experience in YARDI Voyager is a plus.
• Must have a valid driver’s license from the state in which you reside.
• High School Diploma or GED preferred, but not required.