Jobs · Marketing · Colorado

Assistant Community Manager - Aurora

Greystar · Greenwood Village, CO · 1 mo ago
Marketing$350/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to reformat job posting into clean semantic HTML. Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting: It includes "About Greystar" (company description). Then "Job Description Summary" and "Job Description". Then "BASIC KNOWLEDGE & QUALIFICATIONS:" and "SPECIALIZED SKILLS:" and "TRAVEL / PHYSICAL DEMANDS:" then pay info, benefits, etc. Also "ANTICIPATED CLOSING DATE". Also "For California Only:" etc. We need to decide sections: Possibly "About the role" (summary), "Responsibilities" (duties), "Requirements" (basic knowledge & qualifications), "Skills" (specialized skills), "Benefits", "Pay". Also maybe "Schedule"? Not present. Travel/physical demands could be part of Requirements or a separate section? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine Qualifications and Requirements? They said we can use those headings. Probably we should have sections: About the role (summary), Responsibilities (duties), Requirements (basic knowledge & qualifications), Skills (specialized skills), Benefits, Pay. Possibly also "Physical Demands" could be part of Requirements but not a heading; we can include within Requirements as a list. We must not include boilerplate like EEO, scam warning, etc. Also remove duplicated lines. Also remove "For California Only:" maybe it's a specific requirement; we can keep as part of Responsibilities or Requirements? It's a specific condition for California; we can include as a note within Responsibilities or Requirements. Probably include as a bullet under Responsibilities. We must preserve all substantive information. So we need to include company description? The "About Greystar" is company overview; maybe we can include as a short paragraph under About the role? Or maybe we can include as a separate "About the company" but not in allowed headings. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map content to those. Thus: - About the role: could include job description summary and maybe company overview? The "About Greystar" is company info, not role. But we could include a brief about the role: "This role supports and assists the Community Manager..." That's the summary. So About the role

    with that summary. - Responsibilities: list of duties from Job Description (the long paragraph). We need to break into bullet list items. The posting includes many duties: completing daily transactions, collecting/posting rent, preparing bank deposits, reconciling accounts, preparing financial reports, processing invoices/payables, operating property management software, reviewing resident files, communicating with residents, implementing procedures for collecting delinquencies, enforcing lease, reviewing/submitting vendor invoices, following eviction procedures, processing resident move-outs, promoting resident satisfaction, acting as on-site supervisor in absence of community manager, assisting in managing client/owner relationship, may assist leasing/marketing efforts, For California Only: review move-in files. We need to capture all. - Requirements: BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor's degree preferred, 1-3 years experience, understanding of lease terms, excellent communication, detail-oriented, self-motivated, ability to work independently/collaboratively. - Skills: SPECIALIZED SKILLS: licenses/certifications as required, valid driver's license to drive golf cart, proficiency in internet, word processing, spreadsheet, database, strong proficiency in property management software (Yardi, OneSite, Entrata, etc.). - Benefits: list from "Robust Benefits Offered*" etc. Need to capture all benefits: Competitive Medical, Dental, Vision, Disability & Life insurance; Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years; Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year; additional vacation accrued with tenure; onsite housing discount; 6-Week Paid Sabbatical after 10 years (and every 5 years thereafter); 401(k) with Company Match up to 6% after 6 months; Paid Parental Leave; lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy); Employee Assistance Program; Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans; Charitable giving program and benefits; Benefits offered for full-time employees. Also note about Union/Prevailing Wage roles may vary. We should include as bullet list. - Pay: The hourly pay for this job is $26. Additional Compensation: Many factors... Corporate Positions: quarterly/annual bonus; Onsite Property Positions: weekly/monthly/quarterly bonus. So we can include pay and bonus info. - Schedule: Not present; we should not create a Schedule section. We also need to include maybe "ANTICIPATED CLOSING DATE" as minor metadata; we can fold into a short

    at end or drop? The instruction says do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a short paragraph at end: "Anticipated closing date: October 23, 2026 (subject to change)." We must remove boilerplate: EEO, scam warning, etc. Also remove duplicated lines (like repeated "Incumbents must be able to physically access all exterior and interior parts of the property and amenities." appears twice; we should keep only once). Also remove "For Union and Prevailing Wage roles, compensation and benefits may vary..." maybe keep as note under Benefits? It's substantive but maybe we can keep as a note. We must not invent or summarize away detail. So we need to keep all specifics: numbers, percentages, etc. Now produce HTML fragment with

    headings and
    • for lists,

      for prose. We need to ensure we don't include any markdown fences. Let's craft:

      About the role

      This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

      Responsibilities

      • Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.
      • Prepare daily bank deposits and reconcile bank accounts.
      • Prepare financial reports.
      • Process invoices and payables.
      • Operate the property management software (Yardi/OneSite) and complete transactions by entering all required fields correctly and completing updates and back‑ups to ensure system integrity.
      • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
      • Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
      • Follow the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
      • Process resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
      • Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
      • Act as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
      • Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
      • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
      • For California only: The Assistant Community Manager or Leasing Manager must review all completed move‑in files prior to submission to the Community Manager for review and approval.

      Requirements

      • Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
      • 1‑3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day‑to‑day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
      • Understanding of lease terms and lease enforcement, including collections.
      • Excellent written and verbal communication skills.
      • Detail‑oriented and self‑motivated with the ability to work independently and as a collaborative member of a team.
      • Valid driver’s license to drive a golf cart on property.
      • Ability to physically access all exterior and interior parts of the property and amenities.
      • Ability to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
      • Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
      • Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or

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