Assistant Community Manager

About the role

The Morgan Group seeks a dedicated individual to join our team as a Community Assistant. This role involves assisting the Community Manager in managing the day-to-day operations of the community, ensuring professionalism and adherence to procedures.

Responsibilities

• Adhere to MORGAN’s manuals and handbooks
• Operate the office professionally and maintain confidentiality
• Maintain office and resident files securely
• Communicate with maintenance team regarding service requests
• Safeguard and deposit community funds accurately
• Supervise leasing team in absence of the Community Manager
• Ensure compliance with training requirements
• Maintain excellent resident relations
• Manage move-in paperwork and inspections
• Monitor and manage bookkeeping and rental collection
• Submit payables and prepare financials
• Collect rent and ensure compliance with lease agreements
• Assess move-out conditions and send final statements
• Charge for damages and fees, and manage collections
• Maintain compliance with Fair Housing and ADA laws
• Create and monitor marketing for the community
• Supervise leasing team and ensure fair housing standards
• Perform leasing consultant duties as needed
• Work overtime as necessary

Requirements

• Will need to be on feet for 33% to 100%
• Perform routine office duties such as filing, picking up debris, inspecting apartments, and climbing stairs
• Reach above shoulders, store supplies, and inspect the community
• Grasp, grip, and turn objects, and perform typing, writing, and handling packages
• Lift and carry items weighing less than 50 lbs frequently
• Wear personal protective equipment as required
• Read, write, and understand English
• Drive for business purposes with a valid license, insurance, and car registration

Physical Requirements

• Constant need to read and review reports, view computer screens, and handle correspondence
• Frequent need to see small details and things clearly beyond arm’s reach
• Constant need to communicate with residents, staff, vendors, and other stakeholders
• Ability to organize, prioritize, and complete multiple tasks concurrently
• Ability to shift attention between duties and adapt to changing business needs
• Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions
• Ability to make sound business decisions and exercise independent judgment
• Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders
• Ability to use computer systems, property management software, email, and other technology platforms

Benefits

Morgan Group offers a comprehensive range of benefits designed to support the well-being and success of its team members, including advancement opportunities, training, medical, dental, vision, flexible spending accounts, health savings accounts, life insurance, disability insurance, a 401(k) plan with company match, employee assistance programs, paid time off, referral bonus programs, leasing commissions, renewal commissions, and quarterly bonuses.

Pay

Details on pay will be provided upon application.

Schedule

Details on schedule will be provided upon application.