Assistant Community Manager

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Essential Functions

• Affords assistance with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Maintains oversight of leasing, retention, and re-certifications to meet a 97% physical occupancy goal.
• Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements, and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Updates market conditions and provides quarterly competitive market analysis.
• Enters and codes invoices, posts rents, makes deposits, and maintains accurate resident ledgers.
• Maintains rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move-in.
• Affords assistance with recruitment, training, supervision, and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties as required.

Education & Experience

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM®, etc.) preferred.
• Knowledge of all regulatory programs, policies, and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook, and Yardi or other industry software experience required.
• Proven Excellent Customer Service skills required.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• Confidential, 24/7 Employee Assistance Program
• Pay Rate: $25/hour

Equal Opportunity Employer