Assistant Community Manager

Primary Responsibilities

• Affirms daily, weekly, and monthly reports including accurate reporting on resident ledgers.
• Handles rent posting, collection on delinquencies, eviction process, and final accounting statements after residents move out.
• Secures and manages lease renewals and prepares new lease paperwork for final approval.
• Physically inspects the community daily, addressing issues and ensuring property conditions meet company standards.
• Assists with hiring and training of new staff members.
• Maintains resident satisfaction through various communication methods and surveys.
• Develops and maintains knowledge of area competitors.
• Oversees property operations and staff when the Community Manager is not on site.
• Assists with leasing duties, including showing prospective residents and preparing lease agreements as needed.
• Assists with hosting resident appreciation events.

Skills/Knowledge/Experience

• Strong working knowledge of Microsoft Office & Yardi products.
• Ability to keep sensitive information confidential.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, professional demeanor, and the ability to handle clients, vendors, and co-workers effectively.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency, and attention to detail.
• Ability to work independently, prioritize work, and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education And Experience

• High school diploma or equivalent.
• 2 years’ experience as an assistant manager.
• 3 years’ experience in property management.
• Fair Housing training.
• Bachelor’s degree in related field preferred.
• Bookkeeping/account reconciliation experience.
• Property management experience with focus on lease-up and mixed-use communities.

Preferred Qualifications

• Bachelor’s degree in related field.
• Bookkeeping/account reconciliation experience.
• Property management experience with focus on lease-up and mixed-use communities.
• Experience with YARDI.

Benefits

The salary range for this position is $60,000 to $65,000, depending on experience. Southern Land Company offers a competitive benefits package, including 401k with a strong match and more!

About the Role

The Alcott is an exciting opportunity for an individual passionate about providing world-class customer service. Located at 5th and Spring Garden Streets, it features 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The Alcott seamlessly integrates indoor and outdoor spaces, situated in an area rich with art, energy, and historic charm.

Pay

$60,000 to $65,000, depending on experience.

Schedule

N/A

Qualifications

N/A

Skills

N/A

Benefits

N/A

Application Instructions

N/A