Assistant Community Manager

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Affords leasing tours, answers leasing phone calls, and processes online inquiries as needed.
• Maintains efficient and courteous responses to all resident requests.
• Aids in designing and implementing a resident retention program, such as a newsletter, resident referral program, or social activities.
• Maintains inventory and orders necessary administrative supplies and equipment for the maintenance department.
• Reports and submits administrative forms, files, and reports efficiently and timely.
• Reports any unusual or extraordinary circumstances regarding residents or the property.
• Affords lease audits when present at a community.
• Maintains compliance with all regulations.
• Affords assistance in interviewing, screening, and hiring of potential employees at the community.
• Affords assistance in subsequent orientation, training, and scheduling of all Team Members.
• Affords assistance in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self-improvement for personal growth and development.
• Participates in Cardinal U training as required.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Available to work weekends.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.
• Candidates with the following career experience preferred:
  • Assistant Manager
  • Property Manager
  • Manager
  • Supervisor
  • Property Management
  • Onsite Manager
  • Community Manager
  • Bookkeeping
  • Property Manager
  • Real Estate Leasing
  • Leasing Consultant