Assistant Community Manager

Responsibilities

• Collect rent and keep delinquency at a minimum
• Maintain all resident financial records and process all invoices
• Update daily on rents, deposits and application fees received from residents
• Issue appropriate notices when necessary (late payments, eviction notices, returned checks and memos)
• Assist in the collection of rents and preparation of receipts
• Deposit all receipts prior to bank closing each day
• Update daily reports concerning notices to vacate, vacancy reports, activity reports, etc.
• Organize and file all applicable reports, leases and paperwork
• Accept service requests from residents and route to maintenance for prompt processing
• Conduct service follow up with residents
• Compile and deliver late notices and legal notices
• Print monthly delinquency reports and keep General Manager informed
• Work with legal counsel and General Manager regarding legal proceedings
• Answer telephones as needed
• Set up new residents and deposit all moneys
• Input vendor information and invoices into computer system and send to Corporate for payment
• Follow up on all security deposit upgrades and process all refunds
• Keep all logs up to date
• Perform general administrative duties such as filing and typing
• Assist in preparing monthly reports
• Order supplies within established budgeted guidelines
• Maintain general office and vendor files

Requirements

• High school diploma
• Accurate typing and record keeping
• Computer skills and math ability
• Working knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to work in a fast-paced environment with accuracy