Assistant Community Manager

Job Description

The Village of Five Parks / The Depot Resident Services Specialist / Assistant Community Association Manager

Location: 13810 W 85th Dr, Arvada, CO. 80005

Responsibilities

• Ensure depot and surrounding areas are in good condition and appearance.
• Report maintenance, janitorial, landscape, repair issues to CAM and track actions.
• Maintain janitorial services and address deficiencies.
• Manage depot furniture, entrances, recycling, trash, lighting, kitchen, fitness room, locker rooms, restrooms, and dispensers.
• Monitor and report issues to Manager.
• Ensure proper operation of patio exterior lights.
• Verify and report pool trash, amphitheater pet scoops, and locker room cleanliness.
• Document and report maintenance issues.
• Help with resident questions and concerns.
• Handle TownSq requests, DRC submissions, and events.
• Coordinate check-ins/check-outs, reservations, and cleaning services.
• Manage depot rental calendars, supplies, and contact information.
• Oversee backflow testing and coordinate with other associations.
• Update and maintain Master website.
• Handle additional charges and invoices.
• Operate and maintain office equipment.
• Manage office supplies and fobs.
• Oversee square reports and transactions.
• Submit expense reports.
• Review and respond to camera footage.

Qualifications

• Knowledge of Microsoft Office products.
• Understanding of communities, property, real estate, and homeowner’s associations.
• Knowledge of association board roles and community management.
• Business correspondence skills.
• Conflict resolution techniques.
• Customer service skills.
• Organizational and communication abilities.
• Confidentiality and teamwork skills.
• Interpersonal and problem-solving skills.
• Knowledge of company policies and procedures.
• High school diploma or equivalent.
• Associates degree preferred.
• One year of customer service experience.
• One year of community association management or relevant experience.
• Experience with high call volumes.

Benefits

• World-Class Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Mileage Reimbursement

Compensation

$23.00 - $27.88/hour; direct experience highly considered.

Schedule

Tuesday-Saturday 9am to 6pm, and some evening hours for events.

Company Information

Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more information, visit www.associaonline.com.