Assistant Community Manager

About the role

The Assistant Community Manager oversees the everyday operations and financial functions of the housing community, working under the supervision of the Community Manager. Key responsibilities include managing financial processes, personnel, leasing, maintenance, administrative tasks, and risk management.

Responsibilities

• Post all payments and income accurately, timely, and efficiently.
• Process and reconcile daily account receivables.
• Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contacts, and eviction filings.
• Help the property meet budgeted revenues, expenses, and net operating income.
• Post all charges to resident and non-resident accounts, including utility bill backs.
• Maintain accurate and organized records; audit resident files for accuracy.
• Walk units and post move-out charges, statements, and security deposit refunds.
• Screens, hires, trains, coaches, and develops onsite staff.
• Ensures staff compliance and consistency with company policies and procedures.
• Leads leasing efforts to obtain closure, follow-up procedures, sign leases, and maintain accurate reporting systems.
• Develops and implements resident retention programs.
• Shows, leases, and moves in prospective residents.
• Manages customer service and monitors maintenance staff performance.
• Ensures property appearance and timely completion of repairs.
• Utilizes property resources, equipment, and supplies economically.

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Qualifications

• Regular/daily onsite attendance is required.
• Must have ability to remain in a stationary position for prolonged periods, communicate with others, repeat motions, assess accuracy, neatness, and thoroughness of work, move about to accomplish tasks, ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in hazardous chemical environments, and work overtime, weekends, night hours (emergencies).

Skills

• Strong interpersonal and communication skills.
• Excellent organizational and time management skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of Fair Housing Laws and OSHA requirements.
• Proficiency in using onsite software functions.

Benefits

Asset Living offers a comprehensive total rewards package, including medical, dental, vision, life, accidental, and disability insurance, a 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

Pay

$20 per hour to $24 per hour

Schedule

Full-time position