Assistant Community Manager

Essential Functions

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date.
• Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.

Qualifications

• REQUIRED EDUCATION AND TRAINING
• DEGREES AND DIPLOMAS: High school diploma or equivalent required; college degree preferred.
• KNOWLEDGE AND ONE (1) YEAR OF EXPERIENCE IN MULTI-FAMILY PROPERTY MANAGEMENT.
• TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS: National Apartment Leasing Professional (NALP) preferred; Certified Occupancy Specialist (COS) preferred; Tax Credit Specialist (TCS) preferred; Housing Quality Standards (HQS) preferred; Uniform Physical Condition Standards (UPCS) preferred; LIHTC training preferred.
• KNOWLEDGE, SKILLS AND ABILITIES:
• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• SUPERVISORY SKILLS SUFFICIENT TO MANAGE TEAM MEMBERS IN THE COMMUNITY MANAGER’S ABSENCE.
• MUST BE ABLE TO READ, WRITE AND COMMUNICATE EFFECTIVELY.
• ABILITY TO INTERACT PROFESSIONALLY WITH RESIDENTS, VENDORS, CONTRACTORS AND CLIENTS.
• MATHEMATICAL SKILLS ARE REQUIRED.
• PROFICIENCY IN USING OFFICE EQUIPMENT, PROPERTY MANAGEMENT SOFTWARE(S), AS WELL AS MICROSOFT OFFICE.
• MUST HAVE BASIC KNOWLEDGE OF FAIR HOUSING LAWS, OSHA REQUIREMENTS, EEOC LAWS, AND LOCAL, CITY AND STATE ORDINANCES.