Assistant Community Manager Apartment Community

Position Overview:

Job Title: Assistant Manager
Salary: $26.00 - $30.00 hourly, depending on qualifications, education, and prior experience
Bonus: Leasing and renewal bonuses
Schedule: Tuesday - Saturday

About the Role

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
• Aid in lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Market vacant units in accordance with approved marketing plan
• Maintain a high level of professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders
• Handle complaints and ensure community standards are upheld
• Collect rents and other monies, review delinquent accounts and resident receivables
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walk property daily to ensure common areas are in good condition
• Perform annual or more frequent inspections of units and follow-ups

Requirements

• 1+ years' experience as an assistant manager at a conventional multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong communication skills and works well as a team
• Strong computer skills
• A positive attitude

What Will Make You Stand Out

• Bilingual in Somali and English is preferred but not required
• Knowledge of affordable housing programs, including Section 8, or other affordable housing programs is preferred but not required

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don't see the right fit today? Check back soon - your dream job could be posted tomorrow!

We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.