Assistant Community Director

About the Role

As an Assistant Community Director, you are personable and act with integrity to provide quality service with a high level of professionalism. This role supports the Community Director in the efficient operation of a multi-million-dollar asset, overseeing financial and operational needs such as financial reporting, rent collections, invoice processing, expense tracking, and move-out account reconciliations. You must have a passion for building relationships with demonstrated success in sales, customer service, and leadership to effectively act as the on-site leader in the absence of the Community Director.

A successful Assistant Community Director manages time effectively, is detail-oriented, trustworthy, and takes pride in their work. Accountability and attentiveness are key to providing excellent customer service when interacting with residents, associates, and vendors.

Responsibilities

• Prioritize leasing daily and conduct tours
• Manage and negotiate all lease renewals in a timely manner and promote resident retention
• Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily
• Provide supervision, direction, and structure to your team in the absence of your Community Director or Supervisor
• Assist with monthly financial performance reports with onsite teams; support strategy for meeting budget, revenue management, and expense control
• Ensure all leasing traffic is recorded and input daily
• Process prospective resident applications
• Follow Weidner Move-In Experience with all approved applicants; conduct new move-in orientations
• Prepare and disseminate deposit accountings accurately and on time
• Assist with all resident, financial, analytic, and reporting tasks for the community
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
• Accompany vendors to vacant and/or occupied units, as needed
• Work with Community Director to maintain inventory and pay vendor invoices timely
• Ensure leasing office is clean, orderly, and professionally presentable at all times

Requirements

• Prior property management experience required
• Ability to complete tasks in a safe and efficient manner
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily
• Able to give professional directions clearly in person, over the phone, email, and text
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook)
• Yardi and Paycom experience preferred; willing and able to learn new software programs
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures, as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail-oriented and well-organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to a personal vehicle and/or reliable transportation at all times
• Driver’s license, vehicle, and vehicle insurance must be valid, unexpired, and match the country in which the associate will work

Benefits

• Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Employer-paid Basic Life Insurance
  • Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost
• Financial Benefits
  • 401(k) Retirement Plan with company match of up to 4% of your eligible income
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance
• Time Away from Work
  • Vacation accrual, with no usage waiting period upon accrual
  • Sick time accrual, with accrued time usage eligibility after 60 days of employment
  • Nine company-designated paid holidays annually
• Housing Benefits
  • Employee apartment discount available at Weidner communities, subject to availability and community guidelines